B2B marketing

Need a new website? WordPress could be the answer

September 5, 2018 by Mark Mapp Leave a Comment

What is WordPress?

WordPress is the most popular and free open source content management system (CMS) in the world. It allows WordPress developers to create websites, blogs, or apps. WordPress offers over 45,000 add-ons known as plugins. These plugins add features such as online stores, mailing lists, analytics and a lot more.

What is a WordPress Theme?

A WordPress Theme is a collection of files that work together to produce a graphic design of a website. The theme can change the way a website is displayed without changing the code. The theme files are sometimes called template files. There are thousands of WordPress themes available for purchase. You can also hire a WordPress developer to create or edit a theme to customize it for your business.

What is a WordPress Framework?

WordPress frameworks are used as a parent theme template with all of the functionality. WordPress developers can create a child theme to add custom styling and leave the functionality to the parent theme framework or template. The framework is used to reduce web development time and usually has additional features. Canvas, Gantry, and Genesis are common WordPress Frameworks.

What are the features & benefits of a WordPress website?

WordPress is great for businesses with simple structured websites. It has basic installation, set-up, and maintenance requirements to save businesses time and money. WordPress is a useful CMS with a simple web interface for companies that want to provide their visitors with frequently changing content in attractive layouts. WordPress has a large community of users and developers that offer a huge selection of themes, plugins, and widgets with much flexibility.

Can You Create a Mobile Responsive WordPress Website?

Yes, WordPress website can be mobile responsive! Often, outdated WordPress software and themes are the cause of poor mobile sites. Choosing the right WordPress Framework can give you a mobile responsive website and better load time to help the user navigate with ease.

We recommend focusing on mobile first and working your way up to desktop computers. Use Accelerated Mobile Pages (AMP) for faster load speed, better user experience, and to lower the website bounce rate. Remember, Google will predominantly use the mobile version of the content in the search engine results and ranking.

How to Improve Slow Loading Speeds for WordPress Websites?

According to a report by Microsoft Bing search team, a 2-second longer delay in page responsiveness reduces user satisfaction by 3.8%. It increases lost revenue per user by 4.3% and decreases clicks to the website by 4.3%.

I would recommend good hosting with Private or Dedicated hosting services to reduce the number of site on the server and daily backups. Implement the Content Delivery Network (CDN) to improve slow loading speeds whenever offered by the hosting service. Use an established WordPress theme and framework because they are updated to improve load speed as well as security. You can have a developer optimize the website for speed by optimizing images, the database, and code.

How to Avoid Stale Content & Build a Brand?

WordPress can help you create, publish, update, and archive old content or information. You can use SEO plugins like Yoast or SmartCrawl to improve the content for search engines. Adding widgets can help to populate a page with social media posts or sales promotions. The blog functionality is simple for you to both use, and to update to avoid stale content.

Use WordPress to offer different types of content to potential customers. Reuse content in other formats such as videos, infographics, podcast and PDF downloads. You can build brand awareness and manage an online reputation, too. The reviews plugins can help manage business reviews.

How to Maintain a WordPress Website?

The average lifespan of a website is 2-5 years. The maintenance of a WordPress website is essential to maintain features, functionality, and security. Outdated WordPress website software, themes, and plugins leave sites vulnerable to hackers.

A WordPress website should receive scheduled monthly maintenance to update the software, theme, and plugins. Whenever possible, remove all deactivated plugins from the site. Audit the website for broken links on the website with a broken link checker. Do not hurt your search engine ranking, create a bad user experience, or give the idea that your business does not exist. With proper maintenance, WordPress can provide the answer for your business website needs.

Still have questions? Contact our sales team for a free consultation or submit your questions in the comments section.

General Data Protection Regulation: What You Should Know

May 24, 2018 by Daniel Laws Leave a Comment

If you’re in the digital marketing or analytics industry, you have probably been inundated by communication from vendors and partners regarding the General Data Protection Regulation, often referred to as (GDPR). Below, we’ve highlighted what GDPR is, why you should care, what impact it will have on your business, and what actions you need to take.

What is GDPR?

GDPR standardizes data protection law across all European Union (EU) countries and imposes strict rules on how personally identifiable information can be collected, stored, and used. The law goes into effect on May 25th, 2018, and all organizations working with the data of EU citizens must comply or face heavy fines. GDPR applies to every business that collects data from customers in the EU, regardless of the company size, location, or intentions.

Why should you care?

GDPR applies to all organizations that handle the personal data of EU residence. Many companies located outside the EU are unaware that the new EU data regulation applies to them. If an organization offers any products, services, or information to EU residents, it must meet all GDPR compliance requirements. Gartner predicted that up to 50% of American firms will not be compliant. Those organizations that do comply with the required transparency should help to build brand trust and equity among consumers.

How GDPR impacts your business?

Fines for noncompliance can be significant. A maximum fine of 4% of global revenues can be applied to companies that fail to gain user consent or violate core data security expectations. Lesser fines of 1-2% of revenues can be applied in situations where a company keeps incomplete records or implements insufficient data controls. GDPR requires organizations to appoint a Data Processing Officer (DPO) for EU government entities or public bodies or a company that either processes or monitors data subjects or sensitive information for citizens of the EU on a large scale.

What actions should your business take?

Below are a few steps that can help guide you for GDPR compliance:

Create Procedures for Breach Notifications
Determine if you’re a controller or a processor. The regulation breaks out responsibility for protecting data into two roles: controllers and processors.
Audit your data and know which technologies are being used on your website
Take the time to understand what data your business is collecting and why.
Review what consent and disclosure look like for your customers. Get the consumer’s blessing on data collection.
Evaluate exactly what third-party processors are collecting, where that data is going and how it’s being used.
Keep a document on data processing and create a process to refresh the documentation periodically
If a breach occurs, take action to inform regulators within 72 hours and be
ready to inform consumers as quickly as possible.

GDPR Impact on the United States

In our opinion, it’s a matter of time before the US government takes action on data collection. With Facebook data privacy being a “hot button” issue currently, antitrust questioning, data collection, and consumer privacy are on the radar of the US government and citizens who watched the Congressional hearings. You would think that the US government is closely watching and measuring the impact of the GDPR to see if it’s worth considering within the US.

Resources:

https://www.pandadoc.com/gdpr

https://www.observepoint.com/wp-content/uploads/2018/04/GDPR-ASAP-a-7-step-guide-to-prepare-for-the-general-data-protection-regulation.pdf

https://blog.pipedrive.com/2018/03/gdpr-compliance/

https://www.informationweek.com/strategic-cio/security-and-risk-strategy/7-steps-to-gdpr-for-us-companies/a/d-id/1329235?

5 Tips to Measuring B2B Marketing Initiatives

March 19, 2018 by Daniel Laws Leave a Comment

The business-to-business (B2B) sales and marketing roles are continuously evolving because of social selling, marketing automation, mobile devices, and more. According to Biznology, today’s sales process takes about 22% longer than 5 years ago. So, how does your business measure the effectiveness of sales and marketing campaigns? Below is a brief list of tips to successfully measure your B2B marketing initiatives:

Know Your Sales Pipeline Calculations

We get calls all the time from businesses that want to increase their sales and revenue. Unfortunately, not all businesses take the time to access their sales pipeline and calculate what it will take to achieve their goals and objectives.

How many prospects do you need to call to book a meeting?
How many meetings turn into a quote?
What’s your quote-to-close ratio?

Knowing this information will give you a sense of your potential budget needed to create the incremental volume necessary while also determining whether or not your goals are realistic. You will also have visibility into phases in the sales pipeline that are under performing.

Capture Progress of the Sales Pipeline

It’s no secret that sales reps hate manually entering data. In fact, 23% of salespeople cite manual data entry as the biggest challenge using their existing Customer Relationship Management (CRM) system (HubSpot, 2017). Capturing the progress of the sales pipeline in your CRM allows you to measure the impact of each sale or prospective customer’s actions. This will improve the sales forecast or closing ratio. The incentive for your business and the sales reps is to help focus on which actions will generate high revenue and sales. Use marketing automation to work on your sales reps behalf.

Access the Impact Marketing is Having on the Sales Funnel

So, you just want more sales but do you respect the sales funnel? The sales funnel is the buying process that companies lead customers through when purchasing products or services. The goal of your marketing is to have prospects enter the sales process to solve your customer’s problem. Access the impact your marketing is having on moving prospects through the funnel. Your business won’t increase its sales until more prospects move through your sales process.

Create a Measurement Plan for B2B Sales & Marketing Campaigns

A measurement plan is a document that translates your business objectives into metrics that can measure your website’s offline sales. It provides a framework to customize the configuration of your digital analytics and sales funnel. It is a vital part of your digital marketing strategy and will guide you to set realistic expectations. If you can’t get to raw numbers to calculate the metrics, can you really measure it?

Report Only on B2B KPIs That Matter

There are so many reports, dashboards, and analyses , but whichget to the point of your marketing and sales campaigns? Narrow down the metrics to your key performance indicators (KPIs) so that you’re not looking at every metric associated with your business to business (B2B) marketing and sales initiatives – only the ones that matter.

Check out Pipedrive (CRM) to improve your sales & marketing campaign tracking. Already measuring sales and marketing? Let us know your thoughts and add to the list of tips.

What is Marketing Automation?

September 25, 2017 by Daniel Laws 1 Comment

Marketing automation is software that helps businesses automate marketing and sales initiatives to generate more leads, close more deals, and measure marketing success better. It gives businesses the power to take action based on the behaviors of prospective customers. On average, 51% of companies are currently using this tactic. With more than half of B2B companies (58%) planning to adopt this technology shortly.

How can marketing automation help your business?

Using a marketing automation software can help your business to improve efficiencies, personalize your marketing messages, connect marketing to closed sales deals, and measure your strategy effectively. To some degree, you can set-up marketing campaigns and leave it on “autopilot” while focusing on other business objectives. When used effectively, it will align your sales and marketing teams towards a common goal.

What are some features of marketing automation tool?

Below are few common features:

Lead Scoring – score prospects based on behavior so you can followup with proactive prospects.

Lead Nurturing – automatically stay in communication with prospective customers through the sales process

Prospect Tracking – identifies activities that prospects have interacted with on your website or marketing

Email Marketing – email design templates to send, test, and measure the effectiveness.

Customer Relationship Management (CRM) Tool Integrations – connecting your leads with marketing activities that closed deals.

Integrated Reporting – see where leads come from, which campaigns are working, and the number of deals closed

This is just a brief list of the options it provides. With technology always improving, there are bound to be many more to come.

Should your company be using it?

If you have a contact database and are proactively marketing your company’s products or services, YES. The saying goes, “80% of sales come from 20% of advertising.” Marketing automation will provide some clarity into specifically which advertising efforts are working. By measuring your funnel, you can identify issues to the process and create strategies to improve conversion rates.

What do you need to know about marketing automation software?

It all starts with a strategy. Without a strategy, you have no chance of success! Marketing automation software can be complex, so start with the fundamentals and grow from there. It’s important to have standards for your contact data and keep it organized. Otherwise, you’ll end up with garbage in your CRM which will cause your marketing automation to be ineffective..

Lastly, you must have or create relevant content in different formats (text, images, gif, video, data sheets, case studies, etc.). Relevant content is king, and without it, you are just a peasant in your industry!

If you want more on marketing automation, drop us a line or comment with your feedback or suggestion.

Social Media Marketing: An Effective Sales Tool For B2B Companies

September 12, 2017 by Dabrian Marketing Group 1 Comment

Social media marketing initiatives do not have to be strictly for business-to-consumer (B2C) companies. Yes, social media is used for connecting with loved ones, watching dog memes (because who doesn’t love doing this?), and sharing cool activities you’ve done recently, but we can’t forget one important detail. These same people have day jobs that your company could do business with.

Business-to-business (B2B) companies have the same opportunities to create relationships and leads with other professionals to grow business and increase revenue.

Where to Start with B2B Social Media Marketing

LinkedIn, Twitter, Facebook, and Google+ are all social platforms a B2B manager should utilize.

LinkedIn is clearly the one platform that has the reputation for being for professionals. It includes tools like LinkedIn Sales Navigator and advertising methods like Sponsored InMail that assist with targeting the right prospects.

Twitter

Some may find this surprising, but Twitter falls second in generating leads. Most of my clients, whether B2B or B2C, are actively engaging with other businesses on Twitter. This on-the-go app makes it easy to share quick snippets and enticing phrases that lead to content and strengthen the case to work with you. Google also takes into consideration Twitter signals where individual tweets have the potential to be linked directly on the search and help your rankings. Plus, posting a few times per day is accepted here, so share as many articles, stories, or images as you’d like!

Facebook

Facebook is the head honcho of social media, but it’s mostly considered as a B2C marketing channel, however, this needs to be part of your social media marketing strategy as a B2B company. Use photos and videos to catch the attention of users on your latest new content, industry statistics, or share expert advice.

Facebook Live is another great visually appealing way to start the conversation with prospects by having them comment during the stream. There are multiple other ways to target B2B prospects such as social advertising or as simple as engaging with another business’ content. Experiment to find out what works for you.

Google+

Google+ has over 300 million users as of 2016 – believe it or not. While many businesses don’t take advantage of this platform, it has its perks for any B2C or B2B company. Forming communities on G+ will help start the conversation with customers and prospects. These communities can serve as forums to aid with customer service or chat with leads. On top of this, the search engine optimization (SEO) benefits are also exceptional since Google search and Google+ integrated. Google has slight favoritism for its own social platform.

You might as well get used to using it now because it’s not going anywhere. By 2050, it’s reported that every business will have a Google Plus page.

Share Relevant Content Consistently

Grasping the concept of reaching out to prospects through social media is easy, however, what to post may not be. Content marketing is critical when utilizing social media for your business. Show your audience and your prospects that you are an industry thought-leader and know what you’re talking about! And hey, content marketing costs 62% less than traditional marketing. All it takes is the time and knowledge to create a piece of material that’ll convince your future customers to sign on with you. Drive people to your website. Make let them learn more about what you have to offer. Get people talking about your brand!

Monitor Your Online Brand and Reputation

People always have an opinion about your work or company. This could be from your employees, customers, or competitors. Unfortunately, social media is typically the first place people go to complain or share negative feedback. Being the first to respond and to react to these situations will only allow for a better outcome.

But don’t forget to thank those who give you the 5-star reviews, too! Appreciating your customers for taking the time to share their experience will go a long way.

Regular Social Monitoring Helps With:

– Voluntary Feedback

– No matter the sentiment behind the review, it can only improve products/services, attract customer, and allow for additional customer service.

– Employee Actions, Images, and Posts

– Some companies have strict social media policies that restrict an employee in engaging in certain behaviors online.

– Handling an Immediate Crisis

– Negative feedback can spread like a wildfire in today’s online world. Be the first to address the situation and hopefully, convince the user to take it down.

– Attracting New Customers

– When your content is shared, you have the ability to get in front of new prospects you might never have thought of.

– Tracking Competitors and Industry Trends

– What are you competitors talking about? What’s trending? What should you be addressing in your feed?

Social Media Marketing is Right for Your B2B Company

Social media marketing works hand-in-hand with content marketing, search engine optimization, customer service, brand management, and so much more. Skipping out on this marketing tactic is a mistake. When you find the right platforms and strategy for your business, your sales will reflect this. Your hard work will pay off as long as you keep at it.

Interested in learning more about the tips and tricks to social media for growing your business?

Humanizing B2B Marketing for Better ROAS

May 1, 2017 by Daniel Laws Leave a Comment

A core component of producing a humanized or relatable B2B marketing strategy is to first measure that strategy, correctly. Recently, business-to-business (B2B) marketing has focused on content marketing, marketing automation, and social media management to grow a business’ return on investment (ROI). While measuring ROI is an effective way to measure success, it’s about time we shift our mindset to think more about return on ad spend (ROAS).

Focusing on the the individual advertising tactics rather than the strategy as a whole allows you to more precisely analyze the results of your marketing efforts – including advertising campaigns. This also helps you to humanize our B2B marketing initiatives by understanding exactly what kind of marketing efforts work. These include behavior-based tactics such as:

Responsive web designs
Unique and helpful content
Consistent interactions on social media
Personalized and attentive client relationships.

Although you’re prospecting another business rather than an individual (B2C), we cannot forget the fact that the decision-makers are still “normal” customers. How are you going to speak to them to build the relationship between their company and yours?

Commit to Responsive Web Design

When we envision a person in upper management, we typically see them sitting at his or her desk all day long. This is never the case. Business decision-makers are on the move and will most likely visit your website through a mobile phone to find more information about you.

Your website must be mobile friendly in order for them to clearly review your products or services and understand how your business is different from the competition. The mobile experience must quickly provide that information. It must be easily read by the most popular smartphones of your target audience. In fact: 62% of B2B marketers planned to invest in responsive web design in 2016. Invest now to be ahead of your competitors in the rest of 2017.

Attract New Customers with Unique Content

Craft your copywriting, design, and imagery to appeal to your potential customers while enforcing your brand on every page. Not only must the content be written in the most common languages of your target audience, but it must also be accessible with Google and Bing.

To market your written content and business, it’s recommended to assist your content marketing efforts with SEO and Paid Search (PPC) advertising to increase awareness of products and services. Follow the SEO best practices and work with a Google AdWords partner for optimal results.

Socialize with Business to Business Customers

Friends, family, and customers all use social media for leisure and business purposes. With the growth of social media management, potential customers are looking for your business to provide helpful information about your industry along with being someone they can talk to. Socializing with them provides you with an opportunity to demonstrate expertise and reinforce your brand’s value.

Dedicate time to sharing content on your personal and business social media accounts. This will prove your expertise and help you to stay top-of-mind. You can also advertise products and services on targeted social media networks. Facebook and LinkedIn ads have shown the best value for B2B social marketers.

Nurture Individual Accounts with Account-Based Marketing (ABM)

Lastly, marketing automation can create consistent interactions with potential customers and provide you with the ability to nurture existing clients when executed appropriately. Take a look at this annual trends report from Econsultancy and Adobe for quantitative evidence.

For example, the use of account-based marketing brings several departments together to keep your current business while obtaining new prospects simultaneously. ABM is a business-to-business strategy to drive collaboration between business marketing and sales teams by focusing on building individual client accounts to drive revenue. Pardot and Marketo have templates to help you to nurture individual accounts and grow your revenues.

Your Business is Made Up of Hard-Working Humans. Show It.

There are many tactics to attract new customers for any business, no matter if you’re B2B or B2C. It’s just important to keep in mind that when marketing to other companies, there is still an actual person on the other end, not just another business. Be relatable to the people at those other companies and understand their behavior and motivations to see profits on your own end.