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DaBrian Marketing Blog: News, Insights, and Digital Marketing

Snap That: The Rise of Microcontent Marketing

July 24, 2013 by Dabrian Marketing Group 1 Comment

What is Microcontent?

In April of 2012, the filtered photo sharing behemoth Instagram was sold for $1 billion, and recently, Snapchat, the “self-destructing” photo messaging smartphone app, saw its market value soar to over $800 million. Twitter’s Vine, another popular smartphone app for sharing looping 6-second videos, has garnered over 13 million users since it hit the mainstream (and that was on iOS devices alone). These booming platforms enable users to share the tiniest blips of their lives with their friends and the world by promoting the creation of microcontent.

With microcontent platforms, users can say a lot with only a little, effortlessly sharing a small piece of their everyday lives, flexing their creative muscles to tell a story, or otherwise dictating a profound, personal message. The social media environment has always been inherently fast-paced, and as long as the figures above persist, it’s safe to say that this genre of user-generated content will only continue to proliferate.

Why does Microcontent Matter for Marketing?

A key for successful content marketing has always been crafting a message that not only delivers relevant and valuable information, but also resonates with its audience, affecting them in a personal and meaningful way. Years ago, this was achieved through brand loyalty campaigns and the repetitive broadcast marketing of TV and Radio. In today’s social-driven world, however, these tactics have become next to archaic.

Virgin America's profile on Instagram.
Virgin America's profile on Instagram.

For brands both big and small, the goal is now participation, interaction with customers, and striving to create a one-on-one dialogue with their audiences. The days of catchy jingles and cute product mascots are drawing to a close; with social media, consumers are more empowered than ever. A single disingenuous claim or deceptive marketing tactic will spread like wildfire, placing companies at the mercy of their fan base and sometimes into predicaments from which recovery can seem impossible.

The Marketing “Wave of the Future”?

Keeping up with trends and the new, exciting ways in which your business can market and communicate with customers is a step in the right direction no matter your industry or area of expertise. Without some effort on your part to learn about and develop strategies around new forms of content, you’ll soon become as obsolete as that stack of old roadmaps you keep in your glove compartment. And don’t forget, your analytics data will eventually show how your snail’s pace has caught up with you.

On the other hand, there’s also your audience itself to consider. Now more than ever, consumers are getting privy to the ways ads find their way into their everyday lives. New forms of communication like microcontent signify a call to action for marketers to come up with innovative ways to reach prospective audiences without overwhelming them, wasting their time, or blatantly throwing out one sales pitch after another. In this day and age, the best way to market a product or service is to just be awesome. By telling a gripping story, humanizing your company, or turning something familiar on its head, people will start talking. And that’s what social media is all about, communication and forming connections.

I urge you to think about the ways your business may benefit from the next Instagram or Vine. Will it provide a means for you to connect with customers on a level you never thought possible? Will it allow you to speak volumes by showing the difference your product has made in people’s lives? Or will it simply get people engaging with you because they feel like they finally can?

To find answers to these questions, start by doing some research, figuring out what works best for your business, and above all, embracing the technology and becoming part of the conversation. Microcontent may seem small, but its marketing value has limitless potential.

Feeling a little hesitant about riding the Microcontent wave? Share your thoughts or questions in the comments!

Filed Under: Content Marketing, Marketing Strategy Tagged With: content marketing, content strategy, instagram, vine

Google Analytics API – Lesson 2: Resources

July 17, 2013 by Dabrian Marketing Group 1 Comment

The second part of this series will outline exactly where to begin when working with the Google Analytics API. Google provides all of their code and a lot of information, which can be quite overwhelming. Throughout this post, I will break down the necessary resources and next steps to begin programming with the API. If you haven’t checked it out yet, head over to the first part of the series for some background before continuing.

Where do I start?

Fortunately for those of us who are new to the idea of programming with an API, Google provides a Hello Analytics API tutorial. This tutorial allows you to select from four languages: Python, Java, JavaScript, and PHP. If none of these languages work for you, you’re welcome to follow the tutorial and use one of the beta languages available.

This tutorial will explain how to download and install the client libraries, use the API console to create OAuth 2.0 tokens, and give code samples. Full code samples are available in their respective Google code libraries and code snippets are available in various tutorials to get you started. These code snippets provide information about exactly what each piece of code is doing and explains how it works. In time, when working with the code, you will be able to understand and edit it appropriately to create new and interesting applications based on the API.

In addition to the analytics tutorials, it may be beneficial to set up a development environment. This information can be accessed by doing a simple Google search for the language that you prefer. In addition, it will allow you to better read and synthesize code.

What’s next?

After reviewing the documentation and setting up with the Hello Analytics API tutorial, it may be useful to download some code samples and begin to review them. If you choose to do so, you can also run these programs or upload them to a server depending on which language you have decided to use.

PHP Code

One important item to note is that you must edit your files to include the correct OAuth 2.0 information, which you receive from following the Hello Analytics API tutorial. Items such as the client ID and URI will need to be added in the configuration file that you have downloaded. Most of the code libraries provide information or documentation on where to make these changes. If the information is not in the code library, it will be provided in the comments section accompanying the file.

Sample Application

What should happen?

When your libraries are downloaded and you run the files, the first key item that should occur is for the OAuth 2.0 to activate. This will either launch your browser or launch another window in your browser with a Google popup asking if the application is permitted to use your account information. You should then allow access.

PHP API

If this occurs successfully, you may then use the other code snippets to query data from the Google Analytics servers.
Please keep in mind that the data from these code samples will not be pretty. It may use some basic formatting, but it will most likely output in a very simple format. Further styling and programming may be necessary to have the data appear in a certain way.

What if it breaks!?

The code breaking is always a very real possibility. I am hard pressed to think of a situation in which my code actually worked perfectly on the first try. In one instance I used PHP as my desired language. After uploading the code, I was able to authorize the attachment of the application to my Google account. However, once the authorization would finish, I would immediately receive a server error.

500 Server Error

When something like this occurs, usually you receive an error stating which line the error is occurring on. This all depends on the language that is being used. For PHP, it presents the line error right in the browser.

If you run into errors and are not able to resolve them by reviewing the code, there are many resources that are available to use. The first option is to complete a search with the information or the error in it. This often yields results from a number of other people running in to the same problem. If you are unable to find your problem by conducting a search, there are other options. Stack Overflow, Google Developers Forum, and some subReddits such as /r/learnprogramming are all valid resources where other developers are available to answer questions.

Have more questions about starting with the Analytics API? Tell us in the comments, and stay tuned for the next part of the series!

Filed Under: Google Analytics, Web Design Tagged With: api, Google Analytics

DaBrian Marketing Group Gains Cloud U Certification

July 11, 2013 by Dabrian Marketing Group 2 Comments

DaBrian Marketing Group, LLC (DMG) is proud to announce its completion and certification of the Cloud U program provided by Rackspace Hosting.

Cloud U is a virtual curriculum designed for business owners and other technical professionals to gain and demonstrate their knowledge of Cloud Computing. This certification affords DaBrian Marketing Group the opportunity to become more informed on this particular subject matter and provide better service to clients., Rackspace’s Cloud U Certification also  provides DMG with the ability to have more scalable service when necessary..  Because every client presents unique problems, DMG must always adapt and stay up-to-date to provide the most innovative solutions.

The Cloud U Certification ensures that DaBrian Marketing Group can continue to create value for clients and produce solutions that are integrated, compliant, and based upon a foundation of solid technical knowledge.

To learn more about Rackspace and the Cloud U program, visit www.rackspace.com.

About DaBrian Marketing Group, LLC

Since 2008, DaBrian Marketing Group, LLC has been a digital agency focused on providing marketing solutions to businesses that want to obtain digital awareness, cultivate meaningful customer relationships, and develop innovative strategies. DMG’s services include email marketing, search engine optimization, website design, web analytics, social media marketing and more. Company headquarters are centrally located at 500 Penn Street, Suite 201, Reading, Pennsylvania 19602. For more information about DMG, visit www.dabrianmarketing.com or call 610-743-5602.

Filed Under: News & Events Tagged With: certification, Cloud U, rackspace

Achieve PPC Success by Working Backward

July 10, 2013 by Justin Miller Leave a Comment

If you are measuring your PPC Campaigns to monitor their success, then you know that there are a lot of metrics to consider. There are the straightforward metrics (Impressions, Clicks, Cost, etc.), the calculated stats (Cost/Click = CPC, Click/Impressions = CTR, etc.), and now there are even assisted metrics (referring to Impressions and/or Clicks that eventually lead to a Conversion.) With so many different ways to measure your PPC, it is not realistic to attempt to be the best (whether that is highest or lowest) in every metric. Instead, you will need to focus on specific metrics and measure your success based upon your Key Performance Indicators (KPIs.) However, with so many metrics, which should be your KPIs? This question can easily be answered by determining your Goal, or purpose, for wanting to run PPC.

What’s Your PPC Goal & Strategy?

Before you start paying for and running your PPC ads, you should have a purpose, or goal that you want the ads to achieve. This purpose can range from increasing brand awareness, to generating leads, or driving more online/in-store sales. The fulfillment of this goal will determine if your PPC is a success or if it needs more work. Once you have chosen your PPC goal or purpose, the next step is to figure out a way (strategy) to accomplish it.

Your PPC strategy is simply a more defined method of how to achieve your PPC goal. For instance, if your goal is brand awareness, then your strategy should be to expand the reach and increase the visibility of your brand. However, if your goal is to drive online sales, then you will want to focus and target your PPC efforts towards people who are ready to purchase your product/service online. And, of course, if your goal is lead generation, then your strategy will broadly target people interested in your product/service, as well as similar, related and connected products/services.

What are Your Key Performance Indicators?

Your goal and strategy are now in place, but you still need metrics to measure to ensure success. The best and easiest way to determine which metrics to monitor for success is to work backward from your goal. Ask yourself, “What does the user have to do or go through to accomplish my goal?” Using increasing online sales as an example, the user would have to:

  • Purchase online [Conversion]
  • Browse & Select a product/service
  • Arrive at your website [Visit]
  • Click on one of your Ads [Click]
  • See one of your Ads [Impression]
  • Conduct a search that would trigger one of your ads

As you read through this list, certain metrics, your KPIs, will begin to stand out. First, an Impression is needed, then a Click which leads to a Visit, and finally a sale (Conversion.) After figuring out the straightforward stats, look into the calculated stats that would help you achieve your goal. In this case, Click Thru Rate (CTR = Impressions/Clicks) would show that quality of your targeting efforts. A low CTR indicates that you are getting Impressions, but either to the wrong people, or your competitors are getting the Clicks rather than you. Another calculated metric (via analytics) that you will want to see is your Bounce Rate, which is the percentage of visits that leave your site after viewing only 1 page. Because online sales require visiting multiple pages, your Bounce Rate will reveal Visits that did not turn into sales.

After looking at those that did not make a purchase, look into your Conversion Rate (Conversions/Clicks.) This metric will, again, validate your targeting efforts and give you a success rate. Additionally, do not forget to watch your Cost. Keep track of Cost per Click (CPC) as well as Cost per Acquisition (CPA) – this is the same as Cost per Conversion, but CPC was already used. Lastly, you should also be tracking the value of your Conversions to compare it to your Cost and make sure that you are obtaining a positive ROI. This process will be different for each of your PPC goals, but is a crucial step to ensure that you are measuring the correct metrics towards your PPC success.

PPC Success – Backward is the Way Forward

PPC Strategy for Success

Success is no accident. It requires goals, strategy and KPIs measurements. For PPC, this requires starting with your goal and working backward through a user’s process to accomplish it. The important metrics, or your KPIs, will be clear once you determine the steps people have to go through to achieve your Goal. This process may seem tedious, but is absolutely mandatory to achieve success. Of course measuring is not the final step. If something isn’t working, adjustments need to be made, but without measuring (and measuring the correct metrics) you will never know why you did, or did not, achieve your goal.

Filed Under: Marketing Strategy, Paid Search (PPC) Tagged With: Bing Ads, Google AdWords, Pay Per Click, PPC, SEM

The Recipe for Better Team Meetings

July 3, 2013 by Dabrian Marketing Group Leave a Comment

We’ve all had at least one poor team meeting experience…you know the ones I mean—you leave the conference room and have no idea what just happened or why you were forced to experience it. Though it might seem far-fetched, it is possible to have a great meeting experience! The recipe for better team meetings is easy to follow and doesn’t even require a mixing bowl.

Step One: Send a Thorough Invitation

Regardless of how you’re sending your meeting invitations, it is important to include as many details about the meeting as possible. Time, date, and location might be a given, but what else would it be useful for attendees to know?

What is the point of this meeting?

Are you strategizing a website content overhaul? Going over the latest client offering? Letting the team know why they are coming to the meeting is just as important as where the meeting will be held.

How should attendees prepare?

Do they need to do research? Gather ideas for brainstorming? Making sure that attendees are prepared for the meeting will keep everything running smoothly and, as a bonus, help prevent you from getting annoyed about under-prepared attendees (c’mon, you know it’s annoying…).

What should attendees bring with them?

Pen and paper? Laptop? It might sound silly, but if you don’t tell people to bring a notebook and pen, they probably won’t.

Step Two: Prepare to Present

Speaking of preparation, you too should come prepared to your own meetings. Similar principles apply:

Research and brainstorm

Regardless of your industry or meeting topic, times are always a-changin’. What research and brainstorming can you do to make sure you’re up-to-date on your industry’s best practices?

Write an agenda

Agendas and efficient meetings are best friends. An agenda allows you to setup the complete structure of how you will run the meeting, start to finish.
Agendas also allow you a constant method for pulling the meeting back in from potential tangents/sidebars.

Bring what you need

Nothing is more painful to the ego then showing up at your own meeting without your laptop/notebook and pens/etc. Even in a flurry of busy-ness, make sure to remember your own things!

Step Three: Notes, Notes, Notes

You’ll want to use that laptop/notebook and pens/etc to keep track of what happens during the meeting.

Keep record of the meeting

Not only will record keeping help you remember what was established for action items (see Step 4) but also make recapping (see Step 5) much easier.

Delegate the tasks

If you’ll be presenting for the entirety of the meeting, it might be easier to assign note-taking to an attendee (or utilize a staff member who often takes on this responsibility). Make sure that whoever is taking notes writes legibly or types logically.
As a bonus, some really great ideas can be generated when you re-read your notes. You never know what you might come up with!

notes clear and legible
Whether you take hand-written or digital notes, make sure they are clear and can be shared with others (image courtesy of Johan Larsson)

Step Four: Develop a Plan of Action

All good meetings end with a plan of action. A great way to organize your plan of action is with action items. Examples include:

  • The team will send me their notes from the meeting
  • I will send out tasks to persons x, y, and z
  • Our next meeting on this topic will be scheduled for “date”

Note: In addition to notes, action items should also be included in Step 5.

Step Five: Recap

If you’re constantly on the go (which we can safely assume you are), the chances of remembering your meeting last Tuesdays are just as unlikely as remembering what what you had for breakfast. Recapping is a team meeting best practice and is useful for a few reasons:

Collecting the notes from the team

You’ll want to read through everyone’s notes and recapping gives you the time to do it.

Generate meeting highlights

High-level highlights can include main topics of conversation, decisions that were made, and action items

The next meeting scheduled for the topic, if there is one

Even though this is included in the action items, it’s important enough to mention twice. Get the date/time hammered out and then proceed back to step one!

Note: The meeting recap should occur the same day the meeting takes place and be made available to everyone at the meeting.

Even the greatest of leaders can’t have total control over meetings, but being prepared with a great recipe is definitely a great way to plan better team meetings. Have tips or tricks for having better team meetings? Share them in the comments below!

Filed Under: Marketing Strategy Tagged With: meetings, project management

SEO Tips to Increase Visibility and Stop Content Jackers

June 26, 2013 by Daniel Laws Leave a Comment

Most of the time when we talk to prospective clients about SEO, the first things they think of are keywords, descriptions, and page titles. Now, just about every marketing person on the planet thinks they’re an SEO expert. Yeah right, just like everyone that can code HTML is a web developer too. The point is that SEO goes well beyond descriptions and titles; in fact, SEO includes a number of factors that impact rankings and these factors are always changing.

With that said, I’m going to cover a few “off-page SEO” tips to increase organic search visibility and stop people for stealing your content without giving you credit for it.

Use Rich Snippets for SEO

Rich snippets are a type of structured data that allow webmasters to

mark up content in ways that provide information to the search engines. Depending on the scenario, the websites that leverage rich snippets see better results or enhanced results in the search engines. An example of enhanced results could be reviews or ratings in the results. In general, this can lead to better click-through rates. Schema.org provides several types of examples of data that can benefit from structured markup which includes people, products, reviews, businesses, events, and more. Google has a tool called “Structured Data Testing Tool” to preview or get help with markups. In my opinion, you should read more details on schema.org to understanding it better before implementing.

structured-data-tool

Improve your Load-Time

You want to minimize web server response times to limit slow page loads. Remember that response time is going to vary from page load to page load. If possible, I would recommend a good dedicated server and an onsite webmaster to proactively improve server response times. Whenever possible, I would also recommend optimizing images, but not at the risk of poor-quality or low resolution visuals. There are a number of solutions to help with this, from Smush.it™ to some of Adobe’s Products. As you’re programming your website, you should consider opportunities to combine/compact CSS, optimize the order of CSS, move items to the head of the document, etc. This will all help to improve load time, SEO, and the user experience. Load-time is a factor that’s associated with search rankings, and Google Analytics offers a direct link to their PageSpeed Insights to test your site’s pages.

Have a URL Strategy

When you redesign a website, it’s usually due to updated branding or to support new business related functionality on the site. The linking structure, internal site links, and link building are usually on the minds of the webmaster or SEO person, but it’s important that you carry over as much link equity as possible by using redirects, a custom 404 page, and canonical links. Canonical links help to communicate to the search engines which page should be credited as the original. You should also use absolute links (“https://dabrianmarketing.com/blog.html”) instead of relative links (“/blog.html”) in the programming to limit scraping or “jacking” of your content. Remember that this content should be consistent with your updated branding and still support your business’s needs.

Conclusion

In the development phrase of your redesign or continued SEO, you should consider the impact that technical items will have on your brand’s reach and visibility. Furthermore, it’s important to categorize your business and products / services with rich snippets. I would recommend that you update your XML sitemap and submit to search engines as well as directories to reinforce ownership. You can even take it a step further with a good copyright and terms of use policy.

Take a look at the off-page SEO, improve your URL strategy, try rich snippets and try the PageSpeed insight tool to limit the number of issues that might be adversely impacting organic search traffic.

Filed Under: Google Analytics, Search Engine Optimization (SEO) Tagged With: content, Load-Time, rich snippets, seo, URL Structure

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