digital marketing

How to Become a Content Marketing Psycho with Psychology

June 13, 2016 by Dabrian Marketing Group Leave a Comment

You may be thinking, “What in the world does psychology have to do with content marketing?” Don’t worry, you are not alone.

Our popular culture portrays psychology as therapy rather than research, as medical prescriptions rather than behavior analysis, and as a series of terrifying mental disorders rather than organizational performance improvement. This post corrects these common misconceptions and shows the ways in which social psychology is most useful for content marketing.

What Is Content? The King, That’s What

Let’s define content within digital marketing. Content refers to any text, photography, video, audio, or otherwise interactive material in your brand’s advertising campaigns and website. The content is anything that the consumers come to view, read, hear, or click.

In the digital marketplace your brand’s content must be flexible in order to adapt to different media and devices. Both your mobile site and your desktop site must display your products in an entertaining and attractive format.

Your brand’s content must also engage consumers, immediately. Consumers want to view your products, now. They want to watch your video, now. They want your web page to load, now. Don’t make them wait – capture their attention at the very second that they are available to you! Offer the information for which consumers are searching. Create content that appears when consumers search for your brand’s industry, topics, or services.

After consumers view, read, or click on your content, what do you want them to do? Whatever task you want them to complete, you must make it obvious through a Call-to-Action. Direct consumers’ behavior by actually giving them something to do: subscribe, fill in the information, click the button, or leave a comment.

To create effective content for your brand’s digital marketing, study and understand human behavior.

Social Psychology - Real People, Real Interactions with Your Brand

Most people believe that psychology is all about Freud, psychotherapy, and One Flew Over the Cuckoo’s Nest (an amazing film that’s currently available on Google Play). But, that assumption is wrong.

Psychology focuses on the research of human behavior and cognition. Social psychology, specifically, is the study of individuals in social interactions to better understand society.

A recent peer-reviewed article by Acar & Puntoni (2016) discusses the power of individuals in digital marketing: consumers are active agents in their digital viewing and purchasing decisions. It is important to remember that, in digital marketing, consumers are responsible for their actions rather than brands.

For this reason much of social psychological research focuses on the contexts of behavior. Applicable questions are: “What conditions need to be present for consumers to purchase your product?” and “In what kind of situation is a purchase, subscription, or click probable?”

The answers to these questions depend upon the distinct context in which consumers interact with your brand. The order of your brand’s content – the actual words, images, videos, and designs – matter to consumers’ perceptions of, and overall interactions with, your brand (Ducarroz, Yang, & Greenleaf, 2016).

Psychology & Content Marketing - Not That Crazy, After All

When you think about these aspects of social psychological research, it is clear that they apply to your brand’s digital marketing content. Use social psychology to study and direct the behavior of consumers:

Be flexible with your content to fit any kind of interaction or digital interface.
Focus on a consumer’s immediate environment and available choices to foster engagement.
Use the needs of consumers rather than the needs of your brand to encourage purchases.

Do you have any questions or comments? Leave them in the section, below! We would love to hear from you. Contact us to start a conversation about your brand’s content marketing!

13 Digital Marketing Tips – Google Partners Connect

May 9, 2016 by Dabrian Marketing Group Leave a Comment

DaBrian Marketing Group recently hosted a Google Partners Connect event in which local business owners participated in a video-based seminar on effective practices of digital marketing. The video featured speakers that described important factors in constructing a business’ digital marketing presence.

Digital Marketing Strategies & Solutions

The speakers, Aditi Manwani and Frederick Vallaeys, listed thirteen goals that should be prioritized when developing a digital marketing campaign:

Be There: Mobile interactions with digital media dominate the consumer’s world. Businesses should be present at these moments to capture the attention of consumers.
Be Useful: Businesses should provide a use to consumers. The content to which a consumer is exposed must be valuable to the person’s current situation – such as a How-To video when the person needs instructions on the completion of tasks.
Be Accountable: Businesses should accompany consumers from the initial impression to the ultimate purchase through repeated exposure and interactions. Businesses should continually expose their brand’s information to consumers to build familiarity and trust – an example is a business responding to negative reviews.
Be Found on Google: Before consumers become customers, they must have knowledge of a business’ existence through its presence on Google Maps.
Make It Easy for Customers to Connect: Whether it is via a mobile device, email, or telephone, businesses should communicate their brands to consumers in ways that will create accurate expectations.
Connect at Moments that Matter: Searchers give clues to their intent through the words they use to search. Businesses should ensure that their content is focused on the searcher’s intent to lead them to the most appropriate information – such as reviews, pricing, specific products/service offerings.
Use Ad Extensions: On the results page of a keyword search, subheadings under the main link of a business offer consumers further resources that may be helpful to their current situations. This kind of ad extension is related to a 30% increase in the lead-generation for businesses.
Manage Reviews: Businesses should respond to, and not delete or hide, negative reviews. They should attend to concerns, fix problems, and grant consumers some kind of compensation for unsatisfactory experiences.
Be Found Across the Internet: Businesses should be accessible across different pages of different websites. This is possible through advertising on the Google Display Network.
Advertise When You Need It: Research on the usage of a brand will give information as to when consumers most often use it. With this knowledge businesses can better capitalize upon the current needs of consumers at any given moment.
Be Found for Product Searches: When consumers search the internet for retail-products, retail businesses should appear on the results page with Shopping Ads or Product Listing Ads that consist of images and price-related information.
Reconnect with Prospects: Advertising to existing customers of a business and previous visitors to a business’ website encourages them to return to the site with which they are already familiar.
Manage Targets: Businesses should ensure that their objectives are reasonable and measurable. Goals must align with the existing brand and be feasible according to the best practices of digital marketing.

Conclusion

The Google Partners Connect event at DaBrian Marketing Group succeeded in communicating valuable information about digital marketing to local business owners. This information was presented by a trusted source – Google. DaBrian Marketing Group’s status as a Google Partner allowed this event to benefit local businesses.

Project Management: Frequently Avoided Questions

December 2, 2015 by Dabrian Marketing Group Leave a Comment

We’ve all been there, down in the dumps, confused about our client’s or boss’s wants and needs. We’ve all paced around struggling with questions that we couldn’t possibly begin to answer. So ask those questions, get the right information, and produce the best results for your team!
This blog will be part of a two part series that discusses Frequently Avoided Questions in two facets: Client Facing, and Employee Facing. I’ll tackle the thoughts we’ve all had when working on a project with a client as well as directly with your employees. Part One will delve into the questions you might be afraid to ask your clients. But it’s best to ask all of your questions for optimal Project Management, so let’s begin!

1. What are your expectations for our project?

Whether you’ve just begun to outline the plan for an upcoming project, or if you’re six months into the process, examining and determining clear goals and objective is priority number one. So maybe you’re thinking, “Ok, but what if we’ve had the goals outlined and the methodology keeps changing?”, have no fear! Simply ask the question again. Neither the client or the provider (Project Manager) wants to finish a project that’s nonsensical. You wouldn’t build a window just to lay bricks over the top and then expect your customers to be able to see your business through this nonexistent window. Reexamining the goals of the project and clearly defining the “Why?” to every project can go a long way. If you can’t proudly gleam at what you’re going to be doing, reassess.

2. What are some timeline goals we should be working towards?

Time! The ever closing window of opportunity. Don’t let that window slam down on your hand! Take control of the tasks that should be completed to finish the project on time. If you’re going to be developing an outdoor swimming pool, chances are, the deadline coincides with Memorial Day. But not all deadlines are as easily known. Create a space for your client that shows your flexibility and understanding of critical deadlines. Check out this blog from Mashable about Document Collaboration tools to see how you can connect on notes, rough drafts of documents needed for your project, and more.

3. How can we do better?

The most important question to ask yourself, and your client, is “How can we do better?” No matter how smoothly the project has gone along, the level of stress derived from the project, or how the finished project compares to previous ones, it’s best to self-reflect and reach out for help doing so. Creating the habit of analyzing the outcome of every project will help to create a happier and cohesive workforce and client rapport. Understanding your team’s downfalls will help to correct them and provide support to assure your business thrives.

Frequently Avoided Questions Asked

So you’ve gathered the expectations of the project, worked to uphold the timelines in place, and reflected upon the shortcomings of yourself as a project manager and your team as a whole, now it’s time to tackle your next project with even more ambition and determination as last time! There are plenty of ways to assess your project’s goals and to create a seamless plan for success. Most importantly, find time to evaluate every project and work to better in the future.

For more advice or information regarding Project Management, Contact Us today or leave us a comment below!

Giving Thanks to SEO

November 25, 2015 by Dabrian Marketing Group Leave a Comment

Thanksgiving is a popular Holiday for many Americans. The abundance of delicious foods and the gathering of family and friends is certainly something to get excited about. Traditionally in most households, members are sitting around the table saying what they are thankful for in their lives. Here at DaBrian Marketing, we wanted to give thanks for Search Engine Optimization (SEO) by offering some tips to assure your website performs well.

Cover the Entire Table of Local Listings

When you think of Thanksgiving dinner, you imagine a table covered in food, right? The same is true for an effective SEO campaign in regards to local listings. Local listings are becoming an increasingly important ranking factor. People are frequently using search engines with local intent. In fact, a study by Google shows that 4 in 5 consumers use search engines to find local information such as a business’s address, hours, and products/services offered.

Imagine your listings as different dishes. Being listed on Google my Business, Bing Places, and Yahoo Local listings should be your top priority. This is the main dish, the turkey. But don’t forget about the side dishes either. Being listed on other platforms such as Yellow pages, Yelp, Foursquare, etc, help as well. These are your stuffing, your mashed potatoes, and your cranberry sauce. The more you have covered, the better your meal (website’s performance) will be.

When preparing your Thanksgiving feast, you want to make sure everything is perfect. Before you place the food on the table, you should give it a taste test just to make sure. Similarly to SEO, you need to make sure your listings are perfect as well. This means claiming and verifying your listings, as well as making sure the listings are completely filled out and are consistent with each other.

Know Your Audience: Invite Relevant Traffic to Dinner

Thanksgiving isn’t just about food, it’s also about spending time with those who matter the most. When planning your celebration, you invite the most important people in your life. The same is true for SEO. As a business owner, those who matter most to your business’s success are your customers. So how do you invite them to your site? Well, it all starts with your content. If you regularly develop great content that speaks to your audience’s interests, relevant traffic will increase.

Besides stuffing our faces at the dinner table, we also engage in conversations with our family and friends. They speak to us, and naturally, we respond back. This same formula should be followed for social media. As stated in my previous blog about SEO predictions for 2016, content marketing and SEO have merged. This means that businesses must be active on their social media accounts, providing great content frequently, and engaging with their followers. An effect social media strategy will help develop relationships with your followers, which typically leads to them sharing your information with others, increasing your brand’s awareness. All of this comes back full circle to an increase in customers and sales.

Stuffing? - Yes; Keyword Stuffing - NO!

Now we all know stuffing is a must have dish at Thanksgiving. However, for SEO, keyword stuffing is a must avoid. In April of 2012, Google released the algorithm change known as “Penguin” designed to penalize for keyword spamming. While there is technically no optimal percentage for keyword density (how often your keyword appears within your content), your content should sound natural. Here’s an example of what not to do:

“At DaBrian Marketing, we offer Pay Per Click services. Our Pay Per Click services help businesses drive traffic to their site. For more information on Pay Per Click, please contact our Pay Per Click consultant.”

The use of Pay Per Click is obviously being overused. Not only does it sound spammy to the user, but your site will be penalized by search engines. Here’s an example of how to adjust your content to avoid keyword stuffing:
“At DaBrian Marketing, we offer Pay Per Click (PPC) services that are proven to help businesses drive traffic to their site. For more information, please contact our PPC consultant.”

Invite Your Guests Back and Tell Them to Bring a Friend

So the dinner went well and you and your guests had a great time. More than likely you are going to send invites to those guests again. The same mentality should be true for SEO. You should send follow up emails to users that request or fill out any information. This will give you an opportunity to give more information about your business and to set yourself apart from the competition. If done properly, these will more than likely lead to more conversions.

People usually do not wish to hear others critique their cooking, but as a business owner, you want reviews. Traditionally, business owners have cringed at the thought of their customers giving reviews out of fear that they’ll be negative. While a negative review may not shed the best light on your business, it offers you an opportunity to humanize your brand by listening to your customer’s concerns, which leads to trust being established. In fact, A study by Reevoo, a social commerce company, found that 68% of consumers trust reviews more when they see both positive and negative scores, while 30% suspect censorship or fake reviews when they don’t see anything negative at all. Reviews give business owners an opportunity to adjust their recipe and make things right through great customer service.

Conclusion:

An effective SEO campaign is something a business will be thankful for. Not only will it help a business’s site perform well in search engines, but it will also help increase traffic, as well as sales. From all of us here at DaBrian Marketing Group, we hope you and your loved ones have a Happy Thanksgiving!

For more advice or information about SEO, please Contact Us today or leave us a comment below!

By: David McDowell

5 Facts that Impact Holiday Shopping Advertising

September 29, 2015 by Dabrian Marketing Group Leave a Comment

The impending Holiday season is upon us. Is your business ready to compete for your consumers attention? A recent article from Google noted that Holiday shopping, advertising research, and purchasing begins to see more and more upwards momentum beginning in August. Mothers, Fathers, and Brother-in-Laws all alike are searching for “Christmas ideas” and “meaningful gifts.” With this ever changing and growing capitalistic world at our fingertips, how can your business hold your customer’s attention and gain sales?

1. Including Local information in Search can drive Store Visits

Whether your business is a Mom-and-Pop shop or a chain store of equally desired products/services, your store information and details regarding those products and services are crucial. A recent Google Study found that 75% of customers are searching for the prices of your products, 66% are searching for the location of the closest store carrying their item of interest, and 63% are searching for your hours of operation, phone number, etc. These critical elements are high priority to Holiday shopping advertising, and all play a role in a consumer’s readiness to buy and likeliness to choose your company.

2. Over 50% of Shoppers will go to a Brand’s website to look for Coupons

“Best Price Guaranteed”, “Lowest Price around”, “Competitor Coupons Accepted” – all phrases your customers are hearing from your competitors. Keeping up to date coupons readily available for your buyer can change their “I want” ’s to “I need” ’s. This recent infographic by Adweek details more of shopper’s wants. Offering exclusive or custom coupons is also a habit that leaves your shopper feeling special and more likely to come again. These coupons, coupon codes, and premium offers can be advertised around the globe easily by Television, Email, Newspaper(s), Print Mail, on your Website, and more. Don’t let your customer find a better deal while shopping during this holiday season.

3. 90% of users use Screens simultaneously to Accomplish a Task

Your next customer can be on their phone, tablet, desktop, or laptop, searching for your products and services. Can they find you? Can your website fit a tablet, cell phone, or desktop screen quickly and seamlessly? When April’s Mobilegeddon was fast approaching, Mobile-Friendliness was top of mind and high priority. A user’s experience across all devices should be top of mind and crucial to your website’s design. Advertising your products and services within an environment that can be easily compressed and expanded to become compatible with your customer’s screen is highly beneficial when optimizing for the upcoming Holiday shopping advertising season. This Mobile Search study, The New Multi-screen World, details more pertinent facts such as 67% of users use multiple screens for their online shopping needs.

4. Last Year, 40% of Holiday Shopping Occurred Online

Google’s Recent Study “5 Holiday Shopping Trends to Watch in 2015” detailed the differences we’ve seen with shopper’s online presence and intent to stay there. 41% of shoppers purchased from a new retailer, which is a significant jump from 2013. Your company’s online presence should be relevant and engaging to appeal to all shoppers. Creating a marketing strategy to outline your company’s “plan of attack” to grab your future customer’s attention is key.

5. 22% of consumers feel most influenced by Emails sent directly from a Brand

Email marketing has become second nature for advertising and marketing initiatives. Simple online Customer Relationship Management (CRM) tools such as MyEmma.com and SalesForce.com allow businesses to not only create email marketing initiatives, but also connect to and keep track of prospects and important customer relationships that may otherwise be left behind. Emails sent to customers may detail upcoming events, sales, coupons, etc. that your retail business may be offering. Holiday themed emails, company “Christmas Cards”, and special Holiday savings are key holiday email marketing strategies to plan for.

Holiday Shopping Advertising Recap

In conclusion, digital marketing efforts during the holiday season are essential for Ecommerce/Retail businesses. Assuring that your company’s local information is up-to-date will lead to more in-store purchases. Offering coupons to within your company’s website will in turn create a unique user experience for your customers. Guaranteeing that your business’ website is easily adjustable for various screen resolutions and devices sizes will lead to a better user experience, and in turn, higher ROI. Your company’s plan of attack should address your business’ online presence and how to engage more frequently with consumers. Email marketing utilizing CRM’s allow customers to gain a feel for your brand and offerings with personalized messages that may lead to more inquiries and more purchases. Creating a sound strategy to encompass these Holiday shopping advertising thought-provoking statistics and facts, may lead to a better brand and better customer experience alike.

Sign up for our Newsletter or Get Social to find out more facts that can impact your business’ success!

Expand Your Home and Garden Business With Digital Marketing

July 29, 2015 by Dabrian Marketing Group Leave a Comment

Digital Marketing comes in all shapes and sizes. For those with businesses in the home and garden field, there lies a recognizable opportunity for your business to grow and bloom with digital marketing. Email marketing, Pay per Click (PPC) advertising, and social media can all positively impact your business if you develop the right niche and utilize the right tools to do so.

How Can Email Marketing Help with Sales?

According to the Direct Marketing Association, email marketing yields an average 4,300% return on investment for businesses in the United States. By implementing email marketing, you can reach all of your current and potential customers while sharing the latest and greatest news and promotions your company is offering. Say you’re a lawn care business and your company is promoting a seasonal special, “20% off Lawn Care Services.” By adequately utilizing email marketing, your current and potential customers will be able to access your promotion all within the click of a button. Along with sharing promotions, emails marketing allows you to successfully measure your campaign and the performance on lead generations or sales.

Are you taking advantage of all Social Media has to offer?

If you are not taking advantage of social media, then you need to get into the game! Social media is the quickest and most cost effective way to share new products and showcase projects or work that you have just completed. Social media allows your business to directly interact and engage with customers, which now goes both ways as well. Your customers are able to reach you with any of their questions in a timely fashion. The personal touch you include in your social media pages will help humanize your brand and allow you to reach a whole new audience.

Can PPC help attract the right audience?

Email marketing and social media are great for showcasing your promotions or new products, but if you want to attract customers searching online for specific products or services you offer, then Pay per Click (PPC) is the way to go. Pay per Click (PPC) allows you to connect with the right customers across all platforms and devices, makes sure your ads are shown in the right place at the right time, and easily tracks and measures how your campaign is performing.

Whether you want to promote a special offer or showcase a finished renovation, having an effective digital marketing strategy can help your business blossom into a marketing producing machine!