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Reach 150 Million New Patients with Effective Healthcare Marketing

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In November of 2016, Google announced mobile-first search engine results. Combine that fact with 51% of Americans (that’s about 150 million people) use their mobile devices to research healthcare information. If you handle healthcare marketing or looking to grow your healthcare practice, it’s time that you get on the bandwagon or risk being run over!    

Mobile Friendly Healthcare Marketing

Mobile users within the US are using smartphones to search for healthcare related information ranging from health conditions, refilling prescriptions, and shopping for health or medical products. These potential new patients must be able to easily navigate your mobile website and get to the desired information.  

Connect with Local Patients Online

People are looking for healthcare information and medical products. The closer to your healthcare practice, the greater the likelihood of turning them into new patients. Clearly communicating your healthcare products, services, and doctor expertise across all devices, improves your opportunities to grow. Ask patients for reviews to your local listing such as Google My Business, Facebook, and Yelp to increase your exposure to potential patients.

Local listing management services in Reading, Pa
Grove Dental Group’s Google My Business

Create Content to Demonstrate Healthcare Expertise

35% of people go online to self-diagnose their symptoms. Healthcare marketers and medical practices have an opportunity to provide people with unique information to support your expertise and educate them. The content should follow SEO best practices to enhance visibility in the search engine results.

Create Content to Demonstrate Healthcare Expertise

Tell people why your healthcare practitioners are unique and what value your healthcare practice provides. Show some personality by engaging with your existing and potential patients on social media. Don’t just put your branding and mission on paper, demonstrate them with action within your community, as well as your area of expertise.

For more information on Healthcare Marketing, subscribe to our YouTube Channel or subscribe to our newsletter.

5 Plumbing Marketing Ideas to Grow Your Business

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Within 5 miles of our office, there are 12 plumbers. All of which appear in the local search results, but none of them clearly differentiate themselves from the others. While plumbers may be experts when it comes to fixing broken pipes and unclogging drains, many fall short of marketing their business to allow their customers to find them. Get your plumbing business flowing in the right direction with these 5 marketing strategies.

#1 - Tighten The Bolts of Your Brand

You can’t fix a plumbing issue without tools, and you can’t build a business without a brand. The building and foundation of your brand is essential for success and local awareness. Define your plumbing company by clearly stating what makes your organization different and create a unique value proposition that will be the foundation for your plumbing marketing. Your brand must be consistent everywhere – from print to digital marketing. Brand guidelines, a set of standards for the design of documentation, signage, and any other form of other brand identifiers, will help to bring consistency.

#2 - Local SEO: Be the “Local Plumber Near Me”

Plumbing Marketing in Reading, PA

When it comes to search engine rankings, every business strives to be #1. What many don’t realize is that due to Google’s personalized algorithm, the top organic search results (for service related searches) tend to be businesses listed on Google maps.

To ensure your spot in the local pack, the content on your website should be specific to your service region and consistently show your name, address, and phone (NAP). In addition to on your site, this information should also be listed on your Google My Business. You should also include all of the services you offer within the region. This will help you to dominate in mobile searches and acquire positive reviews that will help you to stand out from the crowd.

You’re an Expert? Prove it With Plumbing Videos

Videos are an effective plumbing marketing tool because they can be placed on your website, local listings, social media, paid search, and more. Videos are a great way to engage your audience and provide relevant information. Create simple “how to fix” videos for minor issues, such as a clogged sink. You want to provide your customers with tips they can do themselves, without giving away everything and the kitchen sink.This will establish yourself as an plumbing expert and build your audience’s trust. Building their trust will improve new customer acquisition, extend brand reach and visibility via social sharing, link earning, and word of mouth, and increase your current customers’ willingness to give positive reviews and testimonials.

Target Your Customers With Paid Search Campaigns

When I search “plumber near me”, I see about 4 different plumbing companies running paid search campaign which appear before the maps and organic search. Paid search can be specific to your service region, banners, videos, text, gmail and mobile. It allows your company to be present when consumers are searching for your services. With remarketing, you stay top of mind as they make a purchasing decision.

Measure Campaigns and Adjust Your Plumbing Marketing

Just as you would test a pipe after fixing it, you need to make sure your marketing efforts are working. Invest in the measurement of marketing campaigns to reallocate budget to successful campaigns. Just putting Google Analytics on your website isn’t going to collect the necessary information. Most of the time, consumers are going to call you so you’ll need call tracking connected to Google Analytics and your marketing efforts. Look at the entire customer process and what marketing tactics impacted the decision. This will give you more context to make budgeting decisions.

Have a leak in your plumbing marketing strategy? Let us know in the comments below, or contact us today! For more information, subscribe to our newsletter.

Humanizing B2B Marketing for Better ROAS

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A core component of producing a humanized or relatable B2B marketing strategy is to first measure that strategy, correctly. Recently, business-to-business (B2B) marketing has focused on content marketing, marketing automation, and social media management to grow a business’ return on investment (ROI). While measuring ROI is an effective way to measure success, it’s about time we shift our mindset to think more about return on ad spend (ROAS).

Focusing on the the individual advertising tactics rather than the strategy as a whole allows you to more precisely analyze the results of your marketing efforts – including advertising campaigns. This also helps you to humanize our B2B marketing initiatives by understanding exactly what kind of marketing efforts work. These include behavior-based tactics such as:

  • Responsive web designs
  • Unique and helpful content
  • Consistent interactions on social media
  • Personalized and attentive client relationships.

Although you’re prospecting another business rather than an individual (B2C), we cannot forget the fact that the decision-makers are still “normal” customers. How are you going to speak to them to build the relationship between their company and yours?

Commit to Responsive Web Design

When we envision a person in upper management, we typically see them sitting at his or her desk all day long. This is never the case. Business decision-makers are on the move and will most likely visit your website through a mobile phone to find more information about you.

Your website must be mobile friendly in order for them to clearly review your products or services and understand how your business is different from the competition. The mobile experience must quickly provide that information. It must be easily read by the most popular smartphones of your target audience. In fact: 62% of B2B marketers planned to invest in responsive web design in 2016. Invest now to be ahead of your competitors in the rest of 2017.

B2B Marketing Tips to increase ROAS - Reading, PA

Attract New Customers with Unique Content

Craft your copywriting, design, and imagery to appeal to your potential customers while enforcing your brand on every page. Not only must the content be written in the most common languages of your target audience, but it must also be accessible with Google and Bing.

To market your written content and business, it’s recommended to assist your content marketing efforts with SEO and Paid Search (PPC) advertising to increase awareness of products and services. Follow the SEO best practices and work with a Google AdWords partner for optimal results.

How to Increase ROAS with B2B Content Marketing

Socialize with Business to Business Customers

Friends, family, and customers all use social media for leisure and business purposes. With the growth of social media management, potential customers are looking for your business to provide helpful information about your industry along with being someone they can talk to. Socializing with them provides you with an opportunity to demonstrate expertise and reinforce your brand’s value.

Social Media Marketing to Increase B2B ROAS

Dedicate time to sharing content on your personal and business social media accounts. This will prove your expertise and help you to stay top-of-mind. You can also advertise products and services on targeted social media networks. Facebook and LinkedIn ads have shown the best value for B2B social marketers.

Nurture Individual Accounts with Account-Based Marketing (ABM)

Lastly, marketing automation can create consistent interactions with potential customers and provide you with the ability to nurture existing clients when executed appropriately. Take a look at this annual trends report from Econsultancy and Adobe for quantitative evidence.

For example, the use of account-based marketing brings several departments together to keep your current business while obtaining new prospects simultaneously. ABM is a business-to-business strategy to drive collaboration between business marketing and sales teams by focusing on building individual client accounts to drive revenue. Pardot and Marketo have templates to help you to nurture individual accounts and grow your revenues.

Nurture B2B Relationships with Automated Marketing

Your Business is Made Up of Hard-Working Humans. Show It.

There are many tactics to attract new customers for any business, no matter if you’re B2B or B2C. It’s just important to keep in mind that when marketing to other companies, there is still an actual person on the other end, not just another business. Be relatable to the people at those other companies and understand their behavior and motivations to see profits on your own end.

Comment below any experiences you’ve had when marketing for a B2B company – I’d love to share mine, also.

Nonprofit Marketing Tips for 2017

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Nonprofits have several challenges in attracting individuals for their causes and converting those individuals into donors. To successfully promote and supply aid to those causes, nonprofits’ marketing efforts need consistent branding, effective use of Customer Relationship Management (CRM), and efficient use of marketing budgets to grow donations.

Based upon the economic climate and the job market, getting millennials and other individuals to donate to your nonprofit will become increasingly challenging without the following tools.

Nonprofit Marketing Tips for 2017
Vector Illustration by Vecteezy!

Build Your Nonprofit Brand

There are so many great nonprofits that it can be difficult for yours to stand out. Building and establishing your brand will help. Start by defining your nonprofit. Clearly state what makes your organization unique:

  • Why should people donate time and resources to your cause?
  • How do you emotionally or personally connect with your donors?
  • How do you directly affect your cause?

Answering these questions will build awareness and credibility for your valuable service and distinguish you to donors, everywhere. Once your brand is built, all parts must be consistent within your disseminated content – your flyers, social media posts, and videos. Live it and show it!

Master Your CRM & Database of Donors & Volunteers

Email marketing continues to be an effective marketing channel for nonprofits. People like to see positive messages from companies that do good work. To get the most out of your email marketing, organize your CRM database to personally reach out to donors and volunteers.

Don’t just send mass emails; make them count by generating unique interactions with individuals through certain segments of your audience. Identify what information resonates with these individuals to provide them with relevant information.

TIP: Personalizing your message to an individual will make her/him feel more connected to your cause.

Direct Mail to Make a Direct Impact

Direct mail isn’t dead! According to Inman, baby boomers have a high direct mail response rate. It’s worth noting that this generation also controls 70% of all disposable income. So, they have the money to donate to your nonprofit – don’t miss this opportunity!

Use your CRM to measure responses and limit direct mail to audiences that are more likely to take action. In other words: target your direct mail to those people that are going to make your nonprofit an effective source of aid for your cause.

Grow Your Online Fundraising

Social media and Google for Nonprofits are great opportunities to increase your online fundraising through awareness and meaningful interactions. You can bring your nonprofit marketing story to life with YouTube, Google One Today, and Google Earth Reach.

These platforms allow you to create valuable relationships with like-minded individuals from anywhere at any time. Share and connect your online fundraising across the globe.

Measure Return on Ad Spend (ROAS) and Market Smarter

Focus on measuring the ROAS of your marketing and fundraising campaigns. If a campaign didn’t yield results to justify the spending or effort, consider changing the approach or discontinue that campaign in the future.

With continuous shifts in demographics and consumer behavior, you’ll need to make informed decisions on where to allocate your time and money for long-term success. When you consistently measure the performance of your efforts through your ROAS, you will stay alert to those shifts.

What marketing struggles does your nonprofit consistently face? Tell us in the comments, below! While you’re at it, make sure to subscribe to our newsletter.

Bank Marketing: Creating Your Bank’s Brand

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If you are not careful, a bank can easily become a faceless organization—making one virtually indistinguishable from another financial institution. That is why even though a bank is offering a service which is considered a NEED, not a want, a branding message is vital. Banks have print, digital, and branches that need a consistent message and look. This message is something that should carry across mediums, devices, and generations. To improve your bank’s marketing and financial success, utilize these bank branding guidelines.

Bank Marketing tips and Bank Branding Guidelines

Effective Bank Marketing Starts with Your Employees

External branding is visible to each and every customer, or potential customer, who walks into your bank or researches your firm online. However, without internal branding, it is easy to let this message slip away. Your employees must carry the message, value proposition, differentiation and “live” the brand that you have clearly defined. Your slogans and taglines should be more than just statements; they can be shown through actions and customer interactions. Every employee should understand the bank’s branding. These employees will become ambassadors for the firm and may be responsible for carrying the message to both existing and potential customers.

Guidelines for Branding Your Bank

You need to put together a list of guidelines for your brand so that it appears consistent across all mediums. What font or typography will you use? How will the logo be placed? What color(s) will be utilized? Keeping these consistent is vital. Think about how the brand will be delivered, both in person and digitally, to ensure there are no mistakes. The smallest inconsistency can be magnified when published. As far as for use in your physical locations, you may need to hold training sessions with your employees on how to display any brand elements, too. Finally, don’t forget to cover yourself from a legal standpoint. Protect your logo and other branding elements and make sure you are not stepping on other toes.

Creating Your Bank’s Brand

When your bank is branded, it becomes more and more necessary to take advantage of your digital assets. Even if you don’t plan to use them today. Claim social media platforms when they become available. Get listed in the major directories. Additionally, you may wish to research reputation management and how it can benefit your bank. In certain cases, this can be necessary to give your company the right look and feel.

  • What the bank’s unique value proposition?
  • What differentiates them from other banks?
  • What’s the voice, style, and tone of the bank?

The answers to these questions will help you as you work to create your brand and make it “live” in the hearts of your customers.

Humanizing Your Brand

Your brand doesn’t just exist on paper, so it is important to “make it human.” Continuously reinforce the brand with your staff, customers, vendors and outside firms. This extra effort will go a long way in reinforcing what you stand for and creating something that will not only serve you well today but grow with your bank and become the core of what you are and how you serve those around you.

For more information about bank marketing and branding, leave a comment below or contact us today!

 

 

Financial Marketing Tips: Combining Print and Digital Advertising

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Today, marketing comes in more forms than ever before. Digital advertising is expanding, but that does not mean that traditional advertising methods are dead. When marketing for a bank, you want to reach today’s savvy customers across multiple platforms. Discover how to connect each of your financial marketing efforts and accurately measure its performance across traditional and digital, including mobile.

Financial Marketing Starts With Your Customers

There is more data available about bank customers today than ever before. Luckily, good customer relationship management (CRM) can help you harness this data and find the most valuable information to you. When building your marketing plan, you need to know who is using your mobile banking service, who is using your app and how they are utilizing these programs. Additionally, you need to know who is NOT using these services. Once you understand more about the people who use your various forms of contact, you can find patterns and ideally see what you can do to address the wants and needs of your different customer segments. How can you make the entire process better for everyone?

Invest in Additional Analytics

Measure the success of your email campaigns based on user ID’s to see what’s happening across mobile, desktop and tablet devices. In some cases, the loan application process is located on a different website (apply.atthebank.com/) from the primary website (thebank.com). The tracking function then breaks as the URL changes, throwing a wrench into your analytics. This is why it is imperative to have cross domain tracking setup. Any additional information can come in handy as you build up future campaigns, such as collecting data from a call tracking tool. Tagging the URL, which is done for campaign tracking purposes, can also help you avoid losing data—especially across platforms.

Review, Measure, and Analyze

Once you have invested in analytics program and you have the data, it is vital that you use it. Measure your bank promotions performance in various segments or by branch. Check out your return on ad spend by campaign or promotions. Once you know what type of marketing is working best for you, it will make it easier for you to determine what marketing methods you should choose in the future. One vital consideration is that you should never limit your measurement to only the last touch point. A potential customer might apply for a loan after clicking a paid search ad, but he or she made up their mind after talking to someone in person or having read a direct mail message.

There is so much to think about when it comes to marketing for a financial institution. Working with a digital marketing expert who knows the banking industry can help you grow in ways that you never imagined was possible. If you have questions about how you can harness the power of digital AND traditional marketing, reach out to us today. We would love to work with you.

For more information about Financial Marketing, please leave a comment below, or contact DaBrian Marketing today!