Check out the 7 design elements every email marketing campaign should have for maximum compatibility, compliance, and success.
7 Design Elements for Email Marketing Campaigns
email marketing
A One-Two Punch Approach to Email Analytics
You might think that video, animated gifs, or infographics are email marketing’s best friends. Let’s face it, email campaigns with all that rich content are bound to get you heaps and heaps of…results.
Okay, let’s stop there for a second.
The thing is, email is caught between two really important areas of marketing—technology and audience. On one hand, technology allows marketers to increase the functionality of an email, bringing it to life with animation and beautiful, cutting-edge designs. On the other, email is the marketing medium most susceptible to spam (and has the most universal consumer protection laws associated with it).
Today, many marketers are stuck with what is arguably a necessary marketing tool and the challenge of proving its effectiveness. I’m here to tell you that the amount of opens a campaign receives or the number of people who click through are no longer enough. These are metrics that you cannot directly tie to sales, goal achievement, or anything else that matters to you.
By the end of this post, though, you’ll have a much better idea of what to look for in the way of email analytics. For the purposes of this post, we’ll define analytics as the strategic use of data and measurement to make a certain marketing channel better. Consider what follows a checklist of the most important considerations when proving your email marketing’s worth.
Integration
As far as email marketing platforms go, you’ll be conducting your search among a sea of proprietary platforms. This definitely isn’t a bad thing, as custom solutions give you access to great support and consistent improvements and enhancements over time. The minor downside is these solutions’ inability to “play nice” with other platforms. In order to unlock the true potential of analytics, you’ll need to start by tying your sources of data together. Here’s an example:
Let’s say a mail-order, vegan pastry company decides to begin running email marketing campaigns to support their digital marketing, which predominantly takes place on social media. This company has a website which offers the ability for customers to place orders and process payments. In this case, we have separate sets of data in play:
- Analytics data from website sessions (pageviews, bounce rate, etc.)
- eCommerce data from the order system (transaction information, popular products, etc.)
- Social media data (follower interactions, engagement, etc.)
- Email campaign data (opens, bounces, click throughs, etc.)
As far as these platforms go, integrations are the only way to connect them to one another. Integrations most often take place natively or at the API level. With integrations between platforms, the vegan bakery in our example can differentiate email traffic to its website from social media traffic, understand how well a promotion targeted to its social media following performs in comparison to an email blast, or cater offers to past customers via subscription options during the checkout process. And that’s just with a few basic integrations.
With various platforms “playing nice” with one another, data will be more comprehensive, insights will be much more granular, and a clearer picture of your target audience will begin to develop. Once the data begins filtering in, you’ll need to be sure it’s leading you toward better decisions. That’s why the second step is…
Customization
Having readily-available, integrated data is one thing, but actually making it understandable is another entirely. Whether you’re showing progress to your internal team, your manager, or your client, raw numbers will get you nowhere fast. The task of turning numbers and graphs into insights and action can be an imposing one, but here are some quick tips to make the process easier:
- Add context to your reporting
With your reports (in PDF format or otherwise), add text that ties the information back to a goal or objective.
- Filter and segment data
Grab information that’s specific to a campaign or a particular audience segment. Be as granular as your solutions allow.
- Strive for automation
Rather than repeat the same reporting process month after month, look to automate the process. Some solutions provide scheduled reports, shared assets, widget-based analytics, or some other way to access information in a streamlined way.
- When in doubt, test and compare
This goes for subject-lines, template designs, and messaging. Once you find what works, do that consistently.
As you consider the email analytics options available to you, there are a few big factors to keep in mind. The first is limitation. No matter your final platform choice, regulations will always dictate the types of information that are accessible to you. But this doesn’t mean that it’s impossible to gather actionable insights into the return of email marketing as an investment.
Another item to keep in mind is that successful email marketing is about more than the platform you choose. You could pay hundreds per month, but without a strategy or an ongoing optimization process, it’s likely that you won’t be able to justify the cost. Understanding the “big picture” is vitally important with any digital marketing channel, particularly one as ubiquitous as email. You’d be doing your organization a great injustice if you didn’t decide to take advantage of the latest advancements in marketing tech. You just need the right data to back it up.
What’s your solution to the email ROI puzzle? Shout it out in the comments below!
How Email Marketing Can Generate Sales
Email marketing plays a major role in any digital marketing strategy. According to a Forrester report, repeat customers tend to be more heavily influenced by email. Email allows you to reach out to customers, gain increased visibility with prospects, or share your latest news and promotions. When done correctly, email marketing platforms bring together a host of tools that drive more leads, sales, & revenue.
Build Awareness
Email marketing is more than just sending out a generic email and hoping that prospects read it and respond. In order to build awareness through email marketing, it is crucial that you send out email communications with your customized brand, look, and feel. Including your colors, logo, contact information, and social networks will help entice prospects to not only read but also click within your email communications. The integration of social media within your email communications will help you build awareness as well. Integrating social media will allow you to publish emails straight to your social networks after you send. It will also give your readers the option to share with their friends and followers which will expand your reach and visibility.
Increase Engagement
One of the best ways to increase engagement through email marketing is to segment your lists to target prospects with tailored content. Segmenting your lists will allow you to create the perfect message for your group of customers. Email testing, optimization, and response tracking will also help to increase the engagement of your email campaigns. There are several different components that you can test within your emails. These include: subject line, day of the week, time of day, layout of the email, etc. Testing, optimizing, and tracking will help you to identify and analyze what works best so that you can make improvements which will help increase engagement.
Automate Email Campaigns
Auto-responders are a great way to automate your email campaigns. Automation helps businesses drive revenue by converting more leads into customers. It will allow you to follow up and reach out automatically based on your readers’ actions or important dates, and gives you the ability to send more personalized messages with less time and hassle.
Summary
Email marketing can be a great way to reach out to customers and gain increased visibility with prospects. Following best practices and using everything at your disposal are crucial to a successful email marketing campaign. Using the tools explained above to build awareness, increase engagement, and automate your email campaigns will help you generate leads and gain more sales opportunities.
If you would like to learn more about how Email Marketing can help your business drive sales, please comment below or call us at 610-743-5602.
Keyword Research to Improve Email Marketing Effectiveness
In the internet marketing environment, we have access to a lot of information about our existing customers as well as prospective customers. Keyword research provides information on terms and phrases that are relevant to a specific audience, but demographic and geographic information should also be leveraged to improve effectiveness of email marketing campaigns and promotions. By leveraging and testing keyword research, you can create more targeted campaigns, be more efficient with your message, and improve overall conversion rates.
Segmentation of Email Campaigns based on Keyword Research
The segmentation of email campaigns beyond demographic information can include segmenting by sales process, customer lifecycle, etc. You can use keyword research to align with your segmentation strategy and deliver keywords-rich content to relevant demographics such as Female/Male or by State. Several keyword research tools such as Ispionage, SpyFu, Ad Intelligence, Google Insights, and Google Keyword Tool can provide valuable insights into keyword trends by age, geographic locations, and other demographic information.
Keyword Targeting with Subject Line Testing
Email Marketing is still an effective tactic which should include keywords that are consistent with your SEO campaign. Implementing relevant and targeted keywords that are not only consistent with your products/services, but also with your demographics and geographic locations, will help to improve open rates, click-through rates, sharing of emails, lead generation, lower cost per acquisition, and increase profit margins. The most interesting opportunity for keyword insertion into Email Marketing is within the subject line and content of the email. The ability to implement keywords into the subject line should improve your open rates as long as the keywords are relevant to the desired target audience. In some cases, email software providers can implement subject line testing to improve the open rates and test new keywords within the subject line (as seen in the Image Below).
Content Strategies by Segmentation
Based on the information that’s available for keyword research, you can develop and test content strategies based on keyword research and trends. For example, Table 1 above shows the keyword “home mortgage loan” for females between the ages of 25-34 as being consistent with the audience. By implementing keywords and content, the likelihood of the content being read, as well as its click-through rates, social media sharing, and conversions, will increase.
More Insight into What Works by Segment
If you’re running a SEO or Pay per Click campaign, it’s important to leverage this information and not “reinvent the wheel.” Some of this information is accessible via Google Analytics, WebTrends, Omniture, etc., but you need to differentiate what works and what does not. Don’t just stop at the conversion itself. Look into the segments, subject lines, and content that are leading to quotes, leads, and sales. It is recommended that you simplify the reporting to more clearly align the campaigns, keywords, segments, and content strategies with completed actions on the website or within the email campaigns themselves.