eCommerce

DaBrian Marketing Group Designs Local Coffee Shop’s Website

February 3, 2016 by Dabrian Marketing Group Leave a Comment

DaBrian Marketing Group Designs Local Coffee Shop, American Coffee House, Ecommerce Website

Reading, PA-based American Coffee House has selected full-service digital marketing agency DaBrian Marketing Group, LLC to design and develop its company’s ecommerce website.

American Coffee House is situated in the heart of downtown Reading, PA. They provide their café menu items with the freshest ingredients hand-picked from our talented local vendors. They have over 29 years of coffee experience, and they work to bring a smile to their customers and provide a warm environment to share with your family and ours.

Jennifer Kovacs, from American Coffee House stated, that “DaBrian Marketing Group is a wonderful company to do business with, they kept us informed of every step and created a fantastic website for our company.”

The new American Coffee House website can be found at americancoffeehouse.org

6 Ecommerce & Retail Store Metrics to Improve Sales

February 1, 2016 by Daniel Laws Leave a Comment

Put Your Retail Metrics & Ecommerce Analytics Into Context

There are so many metrics to help businesses improve sales, but there is so little time for the VP of Marketing or Sales. Let’s take a look at a few retail marketing metrics or ecommerce analytics to help you gauge success and improve your sales in-store & online. I recommend that you look at these metrics in the context of your product categories, marketing tactics that lead to visitors, geography, and your types of customers.

Sign-ups or New Accounts to Grow Your Customer Base

The growth of new sign-ups and new accounts gives you an opportunity to nurture the customer relationships and to ask questions to improve the business’s ability to cross-sell or up-sell your existing customer base. It will give you more details on the demographics new accounts or new customers. Ask in-store and online customers to sign-up for your newsletter, coupons, and notifications on upcoming ecommerce promotions or retail store events.

Coupon Redemption Rate for Insights & Sales Revenue

You are offering customers discounts, coupon rates, or rebates but are they redeeming your offerings? Improving the redemption rates will provide insights into which incentives lead to more (profitable) customers, in-store visits, online visits, and increase overall sales revenues. You will also discover whether or not in-store or ecommerce discounts lead to higher average order/in-store purchase value. If you don’t already know the answer, run a test to gather the information to identify which components are helping to increase your revenue.

Percent of Assisted Revenue Contributing to Market Share (dollar)

Assisted Revenue is monetary value of sales a channel (Direct, Email, or Organic) assisted in earning the sale. You want to know which marketing channels are contributing to the business’s revenue to guide the marketing budget allocation and future decision making. For example, if a customer initially comes to your website via paid search and later purchases directly on your website, you would attribute some of the sales to paid search as well as direct traffic. By identifying the marketing channel that is increasing the market share, you must use the information to evaluate opportunities to grow the market share while increase profitability. Start using the data import features within Google Analytics or Adobe Analytics for a complete picture of your retail marketing metrics or ecommerce analytics.

Average Order Value or Value Per Transaction for More Sales Revenue

You will generate more sales revenue by increasing your average order value or value per transaction. In addition, you will have insight into the Product SKUs and Product Categories that are increasing the overall value per transaction. With information on Product SKUs and Categories, you can make recommendations to increase your profits and return on investment (ROI). Identify the best mix of products to maximize your profits.

Shopping Cart Abandonment Rate for Better Conversion Rates

You worked hard to get a new account and have given the new prospective customer a coupon, but the product is still sitting in the shopping cart. Reducing your shopping cart abandonment rate means more sales and revenue. So, work to get better conversion rates by identifying the sale process and simplify the process for your customers.

Conversion Rates That Go Beyond Just Transactions

You always want to increase sales transactions, but consider the process that customers take before making a purchase. It often includes downloading some information, clicking on product reviews, signing up for a newsletter, sharing a product via social media, searching onsite for product details and more. You can and should capture this information as a conversion or an event, both online and in-store whenever possible. Have an internal discussion on questions the business has and the metrics that help you get answers.

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eCommerce PPC Christmas Wish List

December 21, 2015 by Justin Miller Leave a Comment

Dear Santa,

This year for Christmas eCommerce PPC account managers would like:

1 - Preview Functionality for Shopping Ads

Why is it that I can preview my Search and Display Ads without skewing my Impression data, but can’t do the same for Shopping Ads? As marketers, we would like to know exactly what our ads will look like before they are live on the internet.

2 - Average Position Data for Products and Product Groups

We can see the Impression Share lost (Rank), but not the average position that our Shopping Ads are shown. This information would help make decisions concerning bid adjustments at the product group or product-specific level.

3 - Multiple (and more specific) Conversion Columns for each conversion being tracked

While it is great being able to track Conversions, being able to quickly see the amount of each type of conversion (newsletter sign-up, sale, or phone call) would be beneficial. This would be useful in maximizing Return on Ad Spend (ROAS.)

If we can get these 3 new features we will have a very Merry Christmas and Happy New Year. Did we include your Christmas wish for eCommerce PPC in our top three, or do you have additions for our Christmas wish list? Let us know in the comments.

Ecommerce Website Platforms That Help Grow Your Business!

July 8, 2015 by Justin Miller Leave a Comment

Make Sure Your Ecommerce Website Platform Is Up To Par

With summer time quickly passing by, the daunting thought of back to school shopping approaches every parents mind. If your Ecommerce platform is not up to par with your competition, parents will be choosing them over you for their back to school needs. Even if your website doesn’t have a shopping cart, you may lose business to competitors who do. Did you know that U.S. eCommerce sales will increase over 11% this year, and over 10% again in 2016 and 2017.

If you’re considering changing or adding an Ecommerce function to keep up with the shopping trends, here are a few platforms that can give your website the shopping power it needs, when it needs it the most!

Volusion

Volusion has a lot of features, simple interface, and good security. It has over 900 features which include store builder, design, built-in marketing, social media tools, inventory management, secure hosting, and 24/7 customer support. It also features a mobile-responsive website and administrative section. If you have a small number of products (100 or less) and still want all the features, then a $15/month Mini Plan, which includes unlimited storage and no transaction fees, is perfect for you. The Premium Plan is $135/month for unlimited products. Could this platform help you with the influx of shoppers online?

Bigcommerce

Bigcommerce is easy-to-use and has a lot of built-in features which let you create a store that converts interest into sales. It offers mobile responsive themes, flexible product management, inventory control, optimized checkout, analytics and 24/7 support. In addition, a setup wizard and Bigcommerce University offer lessons in online store design and marketing. Standard pricing is $29.95 per month, with a 1.5% transaction fee, in addition to other credit card processing fees. A Plus account is $79.95 per month with no transaction fees. Will bigcommerce be the right platform for your business needs?

3dcart

Opening and running an online store is fast and effortless as 3dcart includes many of the most needed features. The dashboard is easy to navigate and quickly allows you to access the most important store areas. The dashboard includes data on SEO, social media, mobile store templates, product management, statistics, and security. 3dcart also offers an app store with a substantial number of add-ons. Their “Mini” costs $19.99 a month for up to 200 products, while the Power Plan costs $129.99. Both plans offer no transaction fees. Will the 3dcart platform help your business when it needs it the most?

Shopify

Shopify’s features include over 100 themes, mobile commerce capabilities, your own domain name, marketing/SEO, a blogging platform, the ability to host an entire website, and online education. Shopify also has many apps that you can download and install in your store. Pricing starts at $29 per month, with a 2.9% plus 30 cent rate if you use their credit card processor. Higher plan’s have lower per-transaction fees. Does Shopify seem to fit your business needs?

Big Cartel

Big Cartel is a basic platform which targets artists looking for easy solutions to sell their products online. If you are looking to sell a few products online and don’t mind basic features and limited themes, this is for you. A basic Gold Plan allows you to feature five products for free, with no inventory management. The Platinum Plan is $9.99 per month for up to 25 products, while Titanium is $29.99 per month for up to 300 products. The more you pay the more features you unlock. Does the Big Cartel have all the things your shopping platform needs?

With Ecommerce sales on the rise year after year will your platform be able to handle the rush at back to school time or during the Holiday season?