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Five Reasons to Monitor Your Internet Marketing Efforts

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Over the past several years, the greatest challenge facing internet marketers and web analysts has been convincing superiors and clients of the value of monitoring all of their web-based efforts. All-too-often, they will fire back with something along the lines of “Oh, we know how many visits we’re getting to the site.” This statement usually comes from an organization that has their overworked IT department “monitoring” their site’s activity. Little do these organizations know that the visits metric means little-to-nothing in the grand scheme of things, especially if you are not using it in unison with the countless other metrics that are available.

So perhaps you’ll be making a pitch to the higher-ups in your company about implementing a web analytics strategy, or maybe you are one of the higher-ups and are curious to see whether or not it’s worth it. Well, here are 5 great reasons to use web analytics to track your website and internet marketing efforts:

  1. Visits Don’t Mean Anything! As mentioned before, simply knowing how many visits your website received in a month does not mean you know how your website is performing. There are so many more metrics that should be considered that can be combined to yield more detailed and useful statistics about the website.You can have all the visits in the world, but if they’re not converting, then they’re practically worthless.
  2. Discover Where Marketing Efforts Should Be Focused. Not only can Web Analytics solutions uncover where your visitors are coming from, but it can also shine light on where your organization should be focusing its marketing and internet efforts.
  3. Know What Your Visitors Are and Are NOT Looking For. Paying attention to what pages and content your visitors are viewing most often can uncover what your consumers are actually looking for.Just the same, it can also show what visitors are less interested in, so you can save your company’s time and efforts in pushing the wrong products, services, or information.
  4. Monitor Traditional Marketing Effectiveness. Web Analytics isn’t just limited to seeing how well your website is doing or where your visitors are coming from. When implemented by web analytics ninjas, you can also see how effective your more traditional marketing methods are at driving traffic, and more importantly, conversions, to your website.
  5. Hone in on Your Target Market. Using methods like advanced segmentation and conversion tracking, you can identify who is spending the most quality time on your site and who is most likely to spend money. In doing this, a much clearer picture is painted of who your organization should be reaching out to the most.
There you have it- Five great reasons to seriously consider Web Analytics for your organization. In an economic climate like today’s, your organization cannot afford to turn its nose up to this, as monitoring your internet marketing strategies and efforts yields crucial insights into increasing conversions and sales.

Monitor Phone Lines, Billboards, Direct Mail Pieces, and More Using Multichannel Analytics

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Most people involved with the marketing facet of a company would agree that there are countless avenues to market with.Websites, banner advertising, e-mail marketing, direct mail marketing, cold calling…the list goes on and on.Over the past decade, it’s become increasingly important to monitor marketing effectiveness.Web analytics tools have been improving as quickly as the rest of the internet has, allowing for more dynamic, in-depth analysis with every new update.With these new updates and improvements, it has now become possible to monitor much more than just a website.

When implemented properly and in the hands of a web analytics ninja, platforms like Google Analytics can be used to monitor and track the effectiveness of more than just websites.Using advanced integration methods such as event tracking, virtual pageviews, and cross-domain tracking, these tools can be used to track everything from your organization’s social media efforts to phone calls.That’s right: phone calls. Call tracking is the latest trick in the analytical magic bag, using a hidden, blank web page bound to a specific phone number to track calls via “pageviews”.  Call tracking isn’t the only trackable avenue of marketing that isn’t limited by the internet.Using things like custom phone numbers and vanity URLs, it is also possible to use web analytics platforms to effectively track direct mail and even billboard advertising.

As human beings, we can’t help but think in silos.In today’s marketing world, it is crucial that we break away from this old way of thinking and see how all of these facets and avenues of advertising are tied together.When data from all of these areas of marketing is combined, it can generate crucial business intelligence and reveal insights that could give your organization the edge it needs.

Has Your Company Forgotten the Web Analytics Data Capturing Basics?

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We did some web analytics consulting for a Fortune 500 company recently. This case was very unique! The company had numerous global websites and campaigns, but lacked a standard web analytics solution, standard profile configuration, dedicated data collection team, data validation process, and avenues of communication between IT and the rest of the business. “Web Analytics capabilities”…are you really serious?

We would highly recommend that you solidify these areas before working on web analytics capabilities.Don’t even talk about data collection methodologies until you have the resources (human) in place to develop universal and standard processes.With good talent and proper documentation, you should be able to identify the gap and resolve any issues.

Web Analytics: Usage Analysis Leads to Improved Customer Relations

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Knowing how your target audience uses your website is integral to increasing visitor conversions and improving customer relations. Various retail stores around the world spend millions of dollars on researching how their customers browse their brick and mortar stores. They use this data to arrange the store in the most efficient manner, even engaging in testing to increase purchases by the customer.

Your internet marketing campaign should adopt a similar approach. Focusing on Key Performance Indicators (KPIs) within your web analytics solution can provide insights into how your target audience is using the website. The KPIs can bring troublesome drop-off points within your goal conversion funnels to your attention so you can make the required changes to the design of the page or its content to increase conversions. Perhaps certain landing pages have a consistently high bounce rate. Or perhaps the pageviews-per-visit or average time on site are down. This could indicate that the content on the page is not relevant or targeted enough for the consumer.

Customer relations are not only managed in brick and mortar stores, over the phone, or in emails. Implementing web analytics into your internet marketing approach can provide an integral avenue of improvement to customer relations and conversion rate.

Google Analytics Column Hack-Pivot Tables

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One of our clients requested a method to export more data from the Google Analytics pivot tables. The purpose of the export was to tie together Google Analytics with specific URL variables; however, Google Analytics displays a limited number of items on the pivot table. We did some research and we came across this Google Analytics Hack.

What You Will Need:

– Firefox
– Live HTTP header

What are we hacking?

We’ll make possible for the analyst in you to download more than 5 columns from Google Analytics’ Pivot Table reports.

Below are the steps to the hack:

1. Go to any report that has the pivot table option and segment the data the way you want to analyze it (for testing purposes you can use the example above: go on Traffic Sources report à then Referring Sites and then pivot by Landing Page and choose Showing Visits)
2. Start Live HTTP header (in Firefox, under Tools) – do not load any other pages between step 2 and 3
3. Make sure you checked the Capture box on live HTTP header
4. Go back to your Google Analytics window and select a new number of page rows on, under Show rows (the footer of the pivot table). At this moment, the table should reload.
5. Open the Live HTTP header window
6. The first line there should be the request sent to Google Analytics in order to reload the pivot table. You should see something similar to Live HTTP Header
7. Copy the link (should be the first if you didn’t load any other page or made other HTTP request – music or video streams) and load it in another tab. You should have something similar to: Pure html table
8. Now look for the &tcols=5 parameter. Change it to &tcols=50 and load the new URL

Here’s a bonus hack for Google Analytics

The URL that exports Google Analytics reports in CSV for Excel (&fmt=5) is:
https://www.google.com/analytics/reporting/export?fmt=5 and some parameters after.
You will have to copy everything starting and including &id=…. from the URL you previously modified (the one with &tcols=50) and append it to Google’s export URL. The export URL will look like:
https://www.google.com/analytics/reporting/export?fmt=5&id=1234567&esig=4&seg0=-8&pdr=20091016-20091115&cmp=visit_segments&trows=25&rpt=ReferringSourcesReport&seg=1&view=4&tchcol=0&tst=0

We have used this several times to export additional pivot table information. A word of caution when using a hack, do it at your own risk. We highly recommend that you use this on a duplicate profile and on a secure network.

Source: You Should Test That!