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user experience

Three Considerations When Building an Ecommerce Website

June 19, 2017 by Dabrian Marketing Group Leave a Comment

Building an Ecommerce website requires extensive planning to account for every detail; the product feed, the filtering system, and just the right amount of bandwidth to power a large site. From personal experience, many unknown issues may arise especially depending on the size of the business’ inventory. So, plan for the known and for the unknown you can’t control. Understand what you are diving into and what vital pieces that will make or break your Ecommerce website before you dive in head first.

Ecommerce Web design in Reading, Pa

The Three Ecommerce Website Considerations:

Product Feed:

The product feed is by far the trickiest piece of the puzzle unless you are lucky enough to be given a properly formatted one. Unfortunately, you most likely to need to scrape and reformat the file. To make things more difficult, you may need to build a product feed from scratch! Regardless, this can be a very complex process. It may involve stripping out unnecessary code.  Any unused categories, tags, and images must be removed to speed up the site. This can take a significant amount of time depending on the size of the file but it’s mandatory to revise it.

Filtering System:

A filtering system won’t always be necessary depending on the amount of variations. I recommend a filter once you reach about 25 different products or variations. A filtering system can make for a much better user experience (UX) because it gives the consumer the ability to slim down their search to exactly what they’re looking for. In most cases, I like to rely on the product tags and categories to build filters which connects directly back to the product feed. Tagging should start with high-level categories and break down to very specific attributes of the product to ensure they can use the filter effectively.

Bandwidth / Power:

So, you have a couple hundred products and feel ready to build it on the first low-cost option. Will this work?

ecommerce website marketing in Reading, Pa

What seems like a simple build can easily blow up exponentially. Consider which platform is the best option for your Ecommerce site. You could start with Woocommerce, BigCommerce, or Shopify, also consider your website host. A few options you could use are  WPEngine, Rackspace, or Amazon. With many products and variations, you will find that you don’t have enough power through certain databases to load the products fast enough. With slow load times, you are ruining the UX and in turn, your sales numbers.

ecommerce website marketing company in Reading, Pa

To Wrap Things Up:

There are so many unknown issues that can arise when building an Ecommerce site. We, as developers, designers, and decision-makers, need to prepare and plan for the unknown as best we can. Do your research and study before you bite off something bigger than you can chew. If you do, you may end up hurting your own reputation as well as the others involved in the project.

What are the biggest issues you have with Ecommerce websites? Let us know in the comments below!

Filed Under: Ecommerce & Retail Marketing, Web Design Tagged With: BigCommerce, digital marketing, eCommerce, product feed, Shopify, user experience, web design, Woocommerce

3 Considerations to Ensure Desktop UX Doesn’t Take a Back Seat To Mobile

June 12, 2013 by Dabrian Marketing Group Leave a Comment

We live in a world that is increasingly obsessed with touch devices ranging from smartphones and tablets to smart refrigerators. As I write this blog Apple’s Tim Cook is showing off their latest and greatest devices and iteration of iOS at their developer’s conference. It is pretty safe to say that touch devices are not only here to stay, but also account for a sizable chunk of the devices being used to browse the web. But what does this mean for user experience on the web?

Ever since we noticed the first increase in mobile traffic, the analytics industry has had the mobile web experience under a microscope.

The share of sessions on mobile and tablet devices continues to increase month over month.

Insights into mobile usage drove (and continue to drive) organizations to experiment with different strategies, ranging from mobile variations of their sites to full-blown mobile applications. These tactics all led to better user experiences on these smaller devices, with quicker load times, easier navigation, and increased levels of overall convenience.

Even with the increase in visitor share that mobile and tablet devices are demonstrating, it is important to ensure that the user experience for traditional browsing devices (desktops and laptops) is not sacrificed or fall to the wayside. Here’s 3 things to consider when weighing investments for mobile and desktop-friendly web designs:

The desktop environment isn't going anywhere for a long time

Contrary to what Microsoft and Apple are saying, the desktop environment is not dying and will never die off completely. They claim that the sales of tablets are outnumbering those of traditional laptops and desktops. It needs to be understood, however, that these numbers are not apples-to-apples (no pun intended). Touch-based devices have a much shorter useful lifespan before their hardware or software is no longer sufficient. Consumers can’t upgrade them to the level that they did desktops and laptops. A quick $30 investment in RAM for a desktop can increase its useful lifetime by over a year. With tablets, however, manufacturers found a way to eliminate the consumer’s ability to stretch the time between purchases even longer. Now consumers are purchasing new devices sooner.

I own several touch devices, including a tablet. It’s a fantastic device for checking email, basic browsing, and recreational activities. It is not as great for productivity, however. Though it is definitely better than working from a smartphone, the level of productivity from a tablet cannot match that of a desktop environment. That is why most offices and computer labs at universities will not shift most of their technology over to touch. That is also why the desktop user experience should not be ignored when it comes to web design.

Mobile vs. non-mobile ratios may differ between target audiences

The ratio of mobile vs. non-mobile devices used to interact with a website may differ between target audiences and even different segments within each audience. There is an obvious need for mobile solutions for financial service institutions that offer conveniences like mobile banking. But this need might not justify the cost for other industries.

Does a mobile app or site help accomplish your business goals?

This is single-handedly one of the most important questions to ask when determining how to approach the mobile experience. All too often we see organizations that invest so much in a mobile application or website and come to find that they do not actually serve to drive business in any significant way. Just like any other business investment, it is important to weigh it against what the organization is trying to accomplish and see how much it helps to get it there.

Before I wrap this up, I want to provide some clarification: Touch-based devices are here to stay and their usage is increasing with each month that goes by. I am not advocating that mobile should be overlooked anymore than the desktop user experience should. Both are extremely important for the long-term. Responsive web design has also helped to solve the gap that exists between the mobile and desktop experience. It is just a matter of the level of importance depending upon your organization, audience, and business goals. I’m a huge advocate of doing research and assessing situations before jumping into them.

Recognize some interesting patterns with mobile vs. desktop web designs in your industry? Share them here in the comments!

Filed Under: Digital Analytics, Mobile Marketing Tagged With: desktop design, mobile optimization, user experience, web design

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