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SEO measurement

Your Guide to Measuring SEO in 2015

November 5, 2014 by Daniel Laws 4 Comments

Danny Laws, Principal Owner and resident “Sharp Dressed Man” here at DMG takes to our big whiteboard wall to cover the top considerations for measuring SEO in 2015.

Learn the tactics and metrics your team should look to measure, what’s coming down the pipeline, and what you can leave at the door.

Read Transcript

Hi, I’m Danny Laws, Principal owner of DaBrian Marketing Group, a full service digital marketing agency in Reading, PA. I wanted to talk to you a little bit today about measuring SEO in 2015 and some of the things that I believe are going to come down the pipeline and have a little bit more of an emphasis.

What we have here is our digital analytics framework: Strategy, Implement, Measure, Optimize. With that being said, when we talk about measurement of anything, we talk about the goals and objectives, the execution of the measurement plan as it pertains to the measurement of all things related to your business, but in the case of this particular scenario, we’re talking about the measurement of SEO. We want to gauge progress, and we want to make improvements as it relates to organic search traffic coming to your site.

Now, in the past we’ve talked about the “ABCs” of measurement, of digital analytics, of web analytics, however you want to define it, and we’ve talked about the Acquisition, Behavior, and Conversions. In my opinion, in 2015 when it comes to measuring SEO, we’re going to have a little bit more of a focus on the measurement of the Audience, the SEO-related Audience. From a measurement of the SEO-related Audience, we want to talk about the demographics, the interest information. We also want to talk about the location, the localization of keywords and phrases. Is that the same audience we’re talking about within this strategy, that we’ve identified with KPIs, that we’re concerned with? You want to keep that in consideration.

Also when talking about the measurement of SEO, of organic search traffic, you want to tie this back to Acquisition. When we talk about Acquisition, we’re talking about the search engines (Google vs. the Yahoo/Bing Network). Typically, we see roughly 90% of that traffic within the US coming from those areas. Is that trend holding true? Are we looking at those components consistently? At the same time, we’re talking about the Acquisition via keywords, phrases, themes of keywords. Are we getting users and visitors coming from organic search traffic when we measure Acquisition via SEO? Are we getting what we need or what we thought we were going to get from those keywords and phrases, as well as the appropriate search engines?

The next component when we start talking about the measurement of SEO in 2015 is the Behavior component. For us, we do a lot of creating of content, whether it be video, whether it be infographs, whether it be blog content, those types of components. Is the information, those URLs that we look to do some link earning with, are we seeing traffic coming to those specific URLs that we’ve targeted for people, that we’ve leveraged our relationships for? Are we seeing what we expected to happen from a link targeting, link bait, link earning, however you define it, in this particular area? At the same time, when we’re talking about measurement of SEO, where is SEO in the events that are coming from SEO? Are we seeing a difference there, and what kind of user behavior is happening on the site from a pageview perspective, from a depth of visit, from returning visits, those types of behaviors as well, looking at that information. And my favorite part here within the behavior, is looking at it from a testing perspective. So, when we run tests, have we sliced and diced the data to look at how SEO or organic-related traffic is being impacted from a behavioral perspective here.

The last piece of this is Conversions. When we talk about the micro/macro conversions, measuring conversions from SEO, we want to specifically look at the measurement of keywords, phrases, themed keywords, a group or cluster of keywords specifically, are we seeing organic search conversions coming from that particular area?

What I would recommend at this point when you’re talking about measuring SEO in 2015 is making sure we revisit the strategy to account for the appropriate KPIs associated with SEO in itself. We want to update the implementation, i.e. the configuration, making sure that the configuration is appropriate to capture this audience-related information because of the updates that have happened, a number of systems around collecting audience information. Also the privacy policies, don’t forget about this particular component when we talk about the audience.

The other piece here is to validate that the data as it pertains to SEO, as well as the overarching goals and objectives, is being collected according to what you’re trying to capture within the KPIs in general. And then, you want to create hypotheses around SEO. Whether it be checking out themed approaches, keywords, different landing pages, those types of things. Content ideas. Create hypotheses, test these components. Within the framework of measuring SEO in 2015, I wish you the best of luck in taking these items into consideration. The audience, the acquisition, the behavior, and the conversions.

Good hunting, and let us know if you have any questions. Have a good day!

Filed Under: Search Engine Optimization (SEO) Tagged With: measuring SEO, seo, SEO measurement

A Guide to Data-Informed SEO Storytelling

September 25, 2013 by Daniel Laws Leave a Comment

How our SEO Tools led us Astray

Experience has shown that for a large portion of business owners, a glaring issue exists with the accepted perception of search engine optimization and the plethora of assistive software suites. Everyone seems to tout that high rankings and “the top spot on Google” are the primary goals associated with an SEO campaign, so vendors make solutions to fit those expectations. The problem is that these tools are proving ineffective at impacting businesses’ actual goals and objectives because they don’t help answer some fundamental questions, including:

  • Why is the business choosing to explore search engine marketing tactics?
  • Why are high rankings the primary goal?
  • In what way(s) do rankings specifically impact future marketing efforts?
  • How will SEO be justified from a budgeting standpoint?
  • Where is the connection between SEO and more leads and sales?

Getting Back to Basics with Goals and Objectives

The first step toward finding the answer to the questions above falls to outlining goals and objectives. Generally speaking, these goals and objectives help businesses enhance their “kwan” (And yes, that was a Jerry Maguire reference!). An example of a business goal would be to grow sales. An example of an objective would be to grow sales among new customers through organic search traffic by 25% of the next 12 months. Note the distinct differences here. While goals are very general statements, objectives provide additional context with which appropriate metrics can be identified.

It is critical that all key stakeholders agree and sign-off on the business goals and objectives because they’ll form the foundation for the next step toward data-informed storytelling: identifying Key Performance Indicators (KPIs). Regardless of whether you work for an agency or an in-house marketing team, it always boils down to, “Did we make money or lose money as a result of our efforts?” For that, proper measurement planning is essential.

KPI Mapping that Aligns with Goals and Objectives

KPIs represent the way by which progress is measured regarding a marketing campaign. When defining these metrics, it’s important to also identify reasonable thresholds. That way, appropriate action can be taken if the numbers fall above or below your expectations. By aligning the KPIs with the aforementioned goals and objectives, it will help the key higher-ups to see SEO’s tangible value. Figure 1 (below) shows a very generic mapping of a goal and objective with a possible choice of KPI. If you complete this process, it will give you a better understanding of what data needs to be collected to show the impact the SEO is having on your business.

KPI mapping for Sales Growth
Figure 1 is a simplified version of mapping sales growth for new customers via organic search traffic and potential outcomes from this audience.

The Case for a Measurement Plan

The fact of the matter is that with all of this data making its way into your SEO campaigns, you’re going to need analytics to effectively capture your metrics and provide a way to visualize progress (and tell a truly impactful story). This will require an approach and a plan of action to accurately collect the data necessary for reporting. One of the most simple, but effective approaches can be found on Occam’s Razor By Avanish Kaushik. Just be sure to thoroughly document what data you’re collecting, how, why, and provide an example of the output. It should help everyone not only understand what you’re trying to show, but also offer them the chance to make changes to the approach if necessary.

Analytics Implementation

Google Analytics is a commonly used solution for analyzing this type of information. It’s important that you implement the measurement plan accurately and evaluate the data that’s being collected for reporting. A good place to start is the setup checklist and starter guide provided by Google. There are also numerous videos available on the Google Analytics YouTube channel.

Reporting

Using GA’s more advanced features as our primary example, there are multiple opportunities to not only streamline your reporting process, but also add deeper dimensions to your data-driven “story.” Creating advanced segments, custom filters, and dashboards can bring to light information you may not have otherwise seen. Exploring deeper into the data you’ve collected can make for more established insights, which lead to greater impact among your audience.

Custom SEO segments in Google Analytics

For your SEO campaigns, this could mean creating a dashboard showing correlations between site visit metrics and organic keywords or pages per visit organized by geographical location. With a little analytical know-how, you’ll have no problem tying your data back to your high-level goals and objectives.

SEO traffic data in Google Analytics
Conversions broken down by traffic source.

Figure 3 and 4 are example of items that might be found in your SEO performance dashboard.

Conclusion

There is a big misconception surrounding SEO for the average uninformed business owner, VP of marketing, or IT professional. On the frontlines, we always seem to hear business professionals talk about rankings, but they rarely care to understand why their business is even paying for or considering paying for SEO services. We still hear that the need for “visits” or more “hits” to the websites is the be-all end-all. Rather than the end in and of itself, SEO provides the means towards achieving unique business goals. The story of this journey from campaigns and tactics to business success is told through data, first and foremost.
Have your SEO tools and processes led you on the path to righteousness or dishonorable data? Let us know in the comments below!

Filed Under: Google Analytics, Search Engine Optimization (SEO) Tagged With: Analytics, seo, SEO measurement, SEO Reporting

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